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Senior Process Engineer, Technical Services Organization

The J.M. Smucker Co.
New Orleans, United Statesfull_timeVerifiedPosted 22 Apr 2026

About the role

Your Opportunity as a Senior Process Engineer - Technical Services Organization (TSO)

The Senior Process Engineer will drive high-performance work culture by engaging with floor technicians, coaching to problem solve, make decisions, and become self-reliant. Organize and prioritize initiatives with plant leadership to help achieve master plan and long-term vision. Act as a liaison between R&D and the plant.

 

Location: New Orleans, LA

 

Work Arrangements: 100% on-site

  • Typical schedule: Monday - Friday 8am - 4pm
  • Willingness to work off shift (including nights, weekends, and/or holidays) and flow to the work as needed
  • Travel: up to 20%

 

In this Role You Will:  

  • Understand fundamentals of coffee drying, roasting, and grinding and can apply knowledge to troubleshooting and operational improvements 
  • Develop and implement engineering designs specific to coffee processing (drying, roasting, grinding, transport) that will improve efficiencies, increase capacity, and reduce costs
  • Lead projects and initiatives while building consensus across functions as project team leader
  • May act as a Technical Readiness Leader for new product initiatives
  • Apply knowledge of coffee processing equipment to new initiatives and to equipment changes
  • Write and secure approval to test plans required for initiatives and other improvements; execute plans; reports on results
  • Develop project plans that define scope, schedule, budget, business impact, and risks; execute plans to identify obstacles; gains alignment and brings issues to resolution
  • Be a technical member of multiple project teams with responsibility for final performance of project
  • Develop plans for or supports vendor acceptance testing and for on-site commissioning, qualification, and verification of equipment; leads VAT’s and startups
  • Apply logic in problem-solving and analysis of alternatives to assess the financial and operational impact of business initiatives; assess critical information to make effective decisions or recommendations
  • Lead investigation, testing, and validation of new technologies
  • Develop consensus agreement amongst the project teams, research and development, quality, engineering leadership, operations, and plant leadership
  • Build technical skills for the technology within Engineering & TSO and the broader Operations team
  • Create and apply technical standards across equipment categories
  • May manage interns

 

What We are Looking For:  

Minimum Requirements: 

  • Bachelor’s degree in Engineering or Food Science
  • 2 years of Engineering, Operations, R&D and/or TSO experience
  • Demonstrated ability to define a problem statement, identify root cause, and develop/implement systemic corrective actions
  • Demonstrated ability to lead work effectively and independently given basic coaching and guidance
  • Ability to work effectively with individuals and teams across the organization
  • Ability to communicate clearly and effectively

 

Additional skills and experience that we think would make someone successful in this role:  

  • Prior manufacturing operational experience
  • Data driven and strong analysis skills
  • Capital project and/or start up management experience
  • Fundamental understanding of food science / ingredient chemistry
  • Experience developing and executing CQV plans and qualifying ingredients / recipes / processes
  • Proficient with Prodika and TraceGains
  • Proficient with JMP, Excel, or other data analysis tools

#LI-NO1

The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our <

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Company

The J.M. Smucker Co.

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