Director Quality Engineering

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director Quality Engineering

What does a successful Director Quality Engineering do at Fiserv? 

You will lead a strong quality engineering team with a focus on scaling the organization and practices to deliver best-in-class functionality and usability. Your role will involve managing direct reports and driving both waterfall and agile product delivery across multiple teams. You will work in partnership with application development and business units to establish strategic and operational testing practices. This position is crucial to the continual development and implementation of transformative programs to improve quality within the organization.

What you will do:

• Lead and mentor a team of quality engineering professionals to achieve organizational goals and drive modern quality practices and standards across the transformation program
• Champion a culture of quality delivery through development engineering and product management
• Develop and implement automated testing practices to ensure high-velocity, high-quality delivery
• Establish data conditioning practices to manage multiple testing environments supporting client needs
• Track and report on all quality metrics at team, process, and production operating levels, and make data-driven recommendations to enhance operational excellence and lead the implementation of new processes
• Provide leadership in test design and implementation across all levels of testing, including unit, functional, automation, performance, and scalability testing
• Collaborate with cross-functional teams to ensure quality through the software development lifecycle
• Mentor and coach testing careers through continual development and success

What you will need to have:

• 10+ years of related technical and business leadership experience
• 10+ years of management experience leading large teams using various SDLC methodologies, including Agile and Waterfall
• 9+ years of experience with test automation initiatives
• 7+ years of experience in development of CI/CD or DevOps Testing Models
• Bachelor’s degree in computer science, engineering, or a related field, and/or equivalent military experience

What would be great to have:

• Experience in the financial services payments industry
• Strong experience in a micro/macro-service architecture environment
• Exceptional interpersonal and communication skills, including the ability to communicate technical concepts to a non-technical audience
• Strong organizational skills with experience leading from the front
• Preference for candidates with a degree in CS, Engineering, or another technical/analytical degree.

Important info about this role:

• We’re better together. This role is fully on-site
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered

#LI-IH1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excell