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Exemption Status:

Exempt

Hiring Range:

$59,051.20 - $106,308.80

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

7A-330P

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3800 Pharmacy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Pharmacy Technician Supervisor is a member of the pharmacy leadership team and is responsible for supervising the pharmacy technician workforce. This includes oversight of the pharmacy operations in collaboration with the pharmacy management team. Understands and is proficient in the pharmacy technician functions performed by the pharmacy technicians and the pharmacy medication delivery system.

Major Responsibilities:

• The Pharmacy Technician Supervisor will actively monitor and, when appropriate, implement improvements with staff performance and operational workflow.  The Pharmacy Technician Supervisor is expected to hold staff accountable for performance and behavior and will demonstrate a standard for excellence in culture for the pharmacy team.
• Schedule’s pharmacy technicians and pharmacy interns in a minimum of 4 week increments and maintains records of weekly attendance.  Coordinates staffing in assigned areas to maximize efficient workflow.
• Assigns and prioritizes routine workload for pharmacy technicians and pharmacy interns in assigned areas.
• Coordinates the orientation and training of all new pharmacy technicians and pharmacy interns.  
• Develops training modules/manual that reflect current practice for technical staff to ensure compliance with acceptable standards.
• Develops and maintains current policy and procedures for pharmacy technical staff and monitors compliance.
• Develops and updates standards of technical practice with medication technologies to be incorporated into performance criteria for support personnel.
• Completes performance reviews for pharmacy technicians and pharmacy interns.
• Collects and maintains workload activity records, quality control records, quality assurance records and patient charge information for monthly report.
• Assists in conversion and implementation of new pharmacy systems and expansion of services.
• Works with the pharmacy management team to develops and recommend budgetary needs for the areas managed. Manages activities to assure financial goals are met.

Standard Supervisor Level Responsibilities:

• Supervises assigned personnel including performance evaluations, scheduling, orientation, and training.  
• Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.  Resolves grievances and other personnel problems within position responsibilities.
• Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
• Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives.
• Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
• Integrates diversity into departmental objectives, such as hiring, promotion