Cloud Consulting Client Partner, Life Sciences (Medical Devices and Clinical Research Organizations/CRO)

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities! At Oracle Consulting, we’re building the bridge between Oracle’s innovative technology and the people who use it to achieve incredible things.  

Our team focuses on North American based clients. With Oracle’s aim to bring a customer-first approach with deep industry insight to deliver positive outcomes to our clients in their transformation to Oracle Cloud technologies. We’re growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously deliver extraordinary client experiences.

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As a Client Partner, you will be responsible for overseeing your own portfolio of clients, essentially leading a consulting practice within the larger organization. To succeed in this role, you must have a passion for client success, bolstered by the project management chops needed to confirm the successful delivery of multiple projects at once.  

The Life of a Client Partner

Customer focus 

We need “roll-up your sleeves” executives who engage on a few “anchor accounts” to help confirm their success. Our leaders listen and align with our clients, jointly developing solutions with them, agreeing on a commercial and contractual constructs, and then drafting all-star consulting teams to deliver what they helped position and sell.

Our leaders get to know the details of their programs so that they can “dive in” when needed and can help effectively mentor and guide the team to be a huge success. 

Leadership

You will be a key member of the consulting team, engaging with NAAC leadership regularly as you pursue opportunities, help shape our business, and learn about what your colleagues are doing to elevate client success. 

You will have the opportunity to shape our team, playing an active role in recruiting, people development, and programs we run to engage and develop our people. 

You will be one of the faces of our business - you will provide thought leadership, engage in our client facing events (Oracle Cloud World, Modern Business Experiences, Executive Briefing Center presentations, etc.). 

You will help us imagine the art of the possible - help us dream up what we aren’t thinking about…and help our clients do the same!

How you will be measured

• Bookings and Bookings Growth
• Revenue and Revenue Growth
• Deal Margin (Sold and Delivered)
• Client Satisfaction / Client Net Promoter Score (NPS)

Career Level - IC5

At Oracle, primary duties of a Client Partner include but may not be limited to:

• Develops and manages a sales strategy to drive new consulting pipeline, and achieve booking targets in an industry or set of accounts
• Manages sales pursuits from opportunity to closure by qualifying the lead, developing a deal strategy and directing the pursuit team to build a differentiated solution the solves the customers problems
• Builds and executes realistic close plans for every opportunity to ensure forecast accuracy
• Responsible for building positive relationships with Oracle software sales executives (VPs and Regional Managers) to ensure alignment on overall account and territory strategy. 
• Ensures a consistent cadence of touchpoints across aligned software industry to build deep relationships and maintain a healthy pipeline with software sellers.
• Influences software sales deal outcomes by serving as the implementation authority on joint pursuits 
• Helps customers define a strategic implementation roadmap that enables them to realize the value of their purchased Oracle products
• Helps eliminate risk for both Oracle and the client by effectively negotiating and clearly documenting contract scope, assumptions, terms & conditions
• Wins net new consulting implementation business.
• Ensures maintenance and accuracy of key financial metrics - pipeline, forecast, bookings, attach, etc. 
• Advises/guides customers in project vision/charter creation, implementation strategy, controlling customizations, implementation best practices, change management
• Plays advisory role to the customer promoting ideas and insights that will improve our client’s organization or solve their business challenges
• Develops long-lasting client relationships with Line of Business and IT Vice Presidents on a given set of accounts, showing your skills as a trusted advisor who our clients can depend on
• Confirms the projects that are sold are implemented successfully and within the original deal construct (i.e., revenue and margin)
• Cultivates customers to become references as a measure of our success in helping them achieve their targeted busine