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Senior Director, Social, Creator & Community

Hilton
United Statesfull_timeVerifiedPosted 21 May 2026

About the role

Senior Director, Social, Creator & Community (

Job Number:

 COR015TZ)

Work Locations

: 
Hilton - Shared Services - McLean 
7930 Jones Branch Drive 
 McLean 22102

***This role is based at our corporate office in McLean, VA***

Exceptional Hospitality Starts with You

This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Senior Director, Social, Creator & Community, you will define how Hilton shows up in culture globally. You will transform social and creators from a marketing channel into a primary engine for brand relevance, community, and customer growth. You will build a world-class, creator-powered ecosystem that inspires and engages millions of travelers every day. On the Marketing & Loyalty team, reporting to the Vice President, Global Media, Engagement and Partnerships, you will lead a talented team of marketing professionals. You will work across the organization to ensure social, creators, and community are at the heart of Hilton's marketing strategy. This strategy turns attention into connection, and connection into long-term loyalty.

What you'll do during a typical day:

  • Lead the Social team responsible for Hilton's global social presence across Instagram, TikTok, Facebook, YouTube, and emerging platforms
  • Build a global social strategy that inspires cultural relevance, brand engagement, and meaningful customer connection
  • Build a global creator ecosystem, moving from one-off campaigns to always-on partnerships with creators as long-term brand collaborators
  • Develop and implement strategies that build a global Hilton community, turning audiences into active participants, advocates, and storytellers
  • Manage team members by providing guidance on priorities, creative excellence, and innovation

How you'll collaborate with others:

  • Play an active role on the leadership team that informs our Media, Experiential & Partnerships, Content, and Creative strategy
  • Be a strategic partner to senior leadership, helping shape how Hilton connects with customers in an evolving cultural and platform landscape
  • Bring a point of view on consumer behavior, internet culture, and emerging platforms and translate that into action across the organization
  • Work with teams to connect social and creator efforts to broader marketing, brand and loyalty initiatives
  • Lead, mentor, and inspire a high-performing team, fostering a collaborative, growth-oriented, work environment

Deliverables you'll take ownership of:

  • Shape how Hilton earns attention in culture through social-first, platform-native storytelling that inspires conversation and engagement
  • Build a social and creator engine that positions Hilton as one of the most culturally relevant and talked-about travel brands globally
  • Turn social engagement into deeper customer relationships, repeat engagement, and brand advocacy
  • Create seamless pathways from inspiration to booking to ongoing engagement, partnering across the business to guide long-term customer value
  • Define success through a combination of brand impact, engagement quality, and con

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Company

Hilton

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