Senior Manager, Technology - Craft Education

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.

 

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.  

 

At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs.  Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.  Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

 

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs.  We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.  

 

If you’re looking to join the work-based learning revolution, we’d love to talk with you.  At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development.  We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $157,200.00 - $282,900.00

Job Description

Job Summary

The Senior Manager, Technology role leads engineers on product development and integration teams. They will provide vision, training, technical standards, and direction to engineers who are required to know multiple languages for front-end, back-end, qa and cloud engineering responsibilities. They will work closely with leadership to strengthen a culture of collaboration and innovation within highly effective teams. They will contribute to cross-functional teams as a lead engineer mentoring or pairing with team members in technical and development tasks.

Essential Functions and Responsibilities:

• Supervises technology team members, providing training, technical standards, and direction.
• Collaborates with leadership, designers, developers, and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs, determining platforms, components, software applications, technologies, and security measures.
• Interfaces with product, project, and external teams in the definition and execution of development projects; maintains collaborative relationships with all appropriate stakeholders.
• Works with internal and external customers to elicit technical requirements. Negotiates dependencies and maintains productive working relationships.
• Ensures optimized performance for high utilization, 24x7 access, accessibility (ADA), responsiveness, and scalability.
• Ensures data is always handled securely and in compliance with applicable laws.
• Develops and directs software system testing procedures, programming, and documentation.
• Continuously improves team’s development approach, maximizing team’s ability to balance quick execution with security and stability.
• Clearly communicates constraints, conflicts, requirements, compatibility issues, and items which could affect project outcome, final performance level, or product efficacy. Offers appropriate alternatives and contingency plans.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Provide technical and architectural leadership and successfully coach an engineering team.
• Develop and direct software system testing procedur