Leasing Specialist

Leasing Specialist

The Leasing Specialist role is essential to the success of the communities as this individual is part of a team responsible for ensuring we offer a WOW customer experience to the residents and prospects. This includes responsibility for showing the community and apartments, walking the community, and selling the value of a lease.                           

You will communicate directly with the senior executive team and your direct supervisor on all aspects of property operations. You are maintaining a positive resident, owner, and employee WOW experience. Leasing apartments, providing an excellent prospect and resident experience, focusing on resident retention, executing property-level outreach marketing, and increasing revenue are all integral parts of the role.

Dream Live Prosper Communities 

Welcome to our apartment communities, where housing is attainable without sacrificing quality.  Our properties feature spacious floor plans, modern finishes, and various community amenities, providing residents the means to live their best lives. Join us in creating a WOW experience for residents as an integral part of the Dream Live Prosper Communities Team. Here's to Building Thriving Communities.

About this opportunity: 

• Location: DDream Sevierville, 1701 Middle Creek Drive Sevierville, TN 37863
• Compensation:  $18.00 -$23.00 Hourly with the commission, depending on experience
• Position type: Full-time
• Schedule:  Monday Through Saturday 

What we are looking for in a Leasing Specialist Candidate:

• Customer Service Experience a must
• Lease-Up Experience a must 
• Proven ability to drive positive results while representing and promoting core values
• Excellent verbal and written communication skills
• Solid analytical skills and working with income statements and financial statements
• Proven examples of change leadership and responsibility for on-site project management
• A sense of empowerment, accountability, and success at achieving goals, driving performance, and developing team members
• Active driers license and reliable transportation 
• Appfolio, G-suite, and Microsoft Office experience is a plus.

What you will do as a Leasing Specialist:

• Drive Revenue: Prospect and manage inbound traffic, answer all leads within 4 hours, generate interest, manage the lead-to-lease process, and maximize occupancy and revenue potential at all assigned communities. Prospecting DLP leads weekly and cross-promoting with area businesses for networking opportunities. Create relationships with major employers, local businesses, universities/colleges, hospitals, and other opportunities to cross-promote the community and its offerings.                               
• Managing the Business: Perform demonstrations by following the Standards of Excellence. Successfully and aggressively turn leasing tours into applications and subsequent move-ins, assisting all prospects in applying for apartment homes using proven closing techniques and the online tools available through DLP.                 
• The WOW Experience: Create and facilitate resident programs to enhance the experience of living in the community, including the creation of productive relationships with active & past residents to ensure repeat & referral business and participate in new initiatives implemented for enhanced leasing.
• Product Knowledge: Be visible to residents in the community. Walk and inspect the community grounds, hallways, and amenity areas going up and down stairs to ensure the community remains clean, with all amenities operable and in good working condition at all times.                                
• Managing the Business: Manage CRM accuracy to include guest card conversations, follow-up details, accurate and timely lease paperwork, and completed files.                            
• Consistent communication with the Community Manager, DLP Leadership, and community teammates. Maintain goals, expectations, and time management structure. Attend & participate in all required DLP meetings and training. 

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private comp