Senior Operations Manager

We have an exciting opportunity for a Senior Operations Manager who will oversee the daily operations of the ACA offices and team, while managing real estate planning functions. This role requires excellent organizational skills, a strong ability to manage projects, and knowledge of real estate markets and practices. The ideal candidate will be someone who thrives in a changing environment and who has a strong desire to grow in their role. This role will be based in our New York Headquarters.

 

What you’ll do:  

• Manage office operations, including supply procurement, facility maintenance, and vendor management. 
• Coordinate administrative functions such as scheduling meetings, managing correspondence, and maintaining office records. 
• Supervise and support administrative staff, ensuring productivity and performance. 
• Assist in planning and executing real estate projects with senior management. 
• Collaborate with real estate agents, brokers, and on matters related to ACA offices. 
• Prepare and manage budgets for office operations and real estate projects. 
• Monitor expenses related to real estate initiatives and ensure adherence to financial guidelines. 
• Serve as the primary point of contact for real estate inquiries, liaising with stakeholders, and external partners. 
• Organize and coordinate office events and meetings, including preparing agendas and materials. 
• Maintain accurate records and provide regular reports on office efficiency and real estate project statuses to upper management. 

 

To Qualify for the role, you will have:  

• Bachelor’s degree in business administration, real estate, or related field
• Minimum five (5) years of related experience

Skills and attributes for success:  

• Ability to exercise discretion and make independent judgments on matters of significance
• Demonstrated professional integrity
• Dependable, flexible, and adaptable to new ACA initiatives and changing client needs
• Ability to work well in a fast-paced, small-team environment
• Ability to work independently, multi-task and prioritize effectively
• Ability to establish and maintain effective working relationships with colleagues and clients
• Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
• Dedicated to upholding ACA’s high-quality standards and customer service focus
• Strong organizational and problem-solving skills with attention to detail
• Strong oral and written communication skills
• Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet
• Willing to undertake minimal travel

 

What working at ACA offers: 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance.  

 

About ACA: 

ACA Group is the leading governance, risk, and compliance (GRC) advis