Public Safety Dispatcher

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. 

Do you want to be part of a fast-paced environment where you are assisting our students and staff in emergency and non-emergency situations? Grand Canyon University is seeking a full time Dispatcher for our Public Safety Department. The Dispatcher works to support the university community by providing various services and programs that contribute to maintaining campus safety and security. This individual operates the communications center receiving emergency and non-emergency calls, after-hours requests, monitoring computerized alarm and access control systems, providing police and EMS dispatch and radio communication management.

This position must be able to work various shifts including; daytime, evening, night shifts and holidays.

What you will do:

• Receive, record and relay information for service by telephone and two-way radio in CAD.

• Records detailed information in logs as required. Maintains officer assignments and dispatches officers based on location in a timely manner to assist in deterring potential criminal activity for emergency situations requiring officer response.

• Responsible for dispatching requested calls for service during the tour of duty which includes the following:

  • Prevention and suppression of crime.

  • Protection of life and property.

  • Apprehension and protection of offenders.

  • Preservation of the peace and maintenance of order.

  • Enforcement of all state statues and University and housing regulations.

• Check to ensure information for field officers are available so only authorized persons are admitted to buildings and monitors controlled access areas.

• Document disturbances and incidents and communicates with local law-enforcement during emergency situations. Cooperates with campus staff and external law enforcement agencies conducting investigations.

What you will need:

• High school diploma, or equivalent required; an Associate’s degree from an accredited college/university in criminal justice, police science, public administration, political science or similar discipline is preferred.

• Experience in 911 / Dispatch Center preferred.

• Ability to type 40 WPM preferred.

• Experienced with Computer Aided Dispatch, Records Management System, Criminal Justice.