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Senior Order Management Specialist

Clariant
Łódź, Polandfull_timeVerifiedPosted 26 Aug 2025

About the role

Job ID: 40384  | LocationLodz, Poland, hybrid work

Greater Chemistry – between People and Planet” – it is our Purpose which leads company’s Strategy:
      •  We are shaping the future with our customers. 
      •  We are accelerating innovation.
      •  We are leading the transition towards sustainability.
      •  We are building a culture of possibilities.
By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

 

For Order Management team we are looking for candidates with passion in order management and incurable optimism. The job itself is interesting and provides lots of challenges. The unquestionable advantage of our work is, above all, the possibility of establishing contacts with people from all over the world. They are not only Customers, but also Sales Representatives and our Affiliates. By joining us, you create an actual impact on sustainability, innovation, relations with the customers and broadening of your own career. This position will keep you developing and definitely you will not experience routine there.

 

What will you be doing?

  • Handle end-to-end Order Management process.
  • Coordinate all aspects of the order management process, including transport and customs.
  • Conduct timely communication upon the inquiries from internal/external customers.
  • Assist Customers in solving problems and incidents, including complaints and updates to Customers.
  • Daily communication with warehouse, production, forwarders, customers and sales.
  • Process all Sales Order and Purchase Order types with different payment terms.
  • Support improvement and automation projects.
 


 
What are we looking for?

  • At least 3 years’ experience in Order Management/Export/Import/Logistics
  • Knowledge of SAP (SD module would be an advantage) or another ERP system
  • Excel, Word and Outlook professional working competency, CRM tools would be an advantage
  • Pro-active customer approach and highly developed interpersonal skills
  • Dynamic environment lover 
  • Reveal independency and proactive behaviours
  • Strong interpersonal skills
  • Troubleshooting and problem-solving skills
  • Team player with a personal commitment to deliver high quality output
  • Language skills:
  • English - min B2 level
 


 
What’s in it for you?

  • Possibility to work in a Top Employer 2024 certified company.
  • A rewarding challenge to further develop your skills in a professional work environment.
  • An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services.
  • Career development within our organization.
  • Language bonuses.
  • Relocation packages.
  • Internal and external trainings.
  • Benefits such as sport card (Multisport), private health care, additional life insurance.
  • Hybrid work model.
  • Language courses.
  • Corrective eyeglasses refund.
  • Performance related yearly bonus.
  • Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).
  • Discount card for the various restaurants.
  • Integrational team events.
  • Possibility to participate in the charity activities.
  • Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).

 

Your Contact
Zuzanna Glapińska Talent Acquisition Partner Telephone: +48 42 293 49 72 | mobile: +48 538 895 907| E-mail: zuzanna.glapinska@clariant.com

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