Controls Engineer Senior Staff

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Equinix Operations Data Infrastructure Monitoring (ODIM), an organization within Global Operation Excellence at Equinix.  ODIM provides support and maintenance for multiple monitoring platforms within the business.  ODIM engineers will investigate and resolve data quality issues in the system, provide support to internal users and projects using the information contained in the system and work within the system to identify energy efficiency improvement opportunities.  

Responsibilities 

• Respond to internal customer requests for information arising from their use of IBX SmartView. 

• Interact with the operation engineers at each IBX location to be cognizant of maintenance and operations which may cause unusual operating conditions. 

• Verify the accuracy of data presented in IBX SmartView and supporting systems.   

• Troubleshoot all elements of the controls system, including field devices, controllers, network components and software systems as necessary to resolve data quality issues. 

• Provide support for equipment additions, changes and deletions within the system. 

• Assist in the design of new features which improve usability of Smart View. 

• Maintain and develop training materials for internal and external users. 

• Provide training to internal and external users. 

• Act as a subject matter expert for the IBX SmartView system. 

• Utilize Smartview to identify operational efficiency improvement opportunities and work with the regional and IBX engineering teams to implement solutions to opportunities identified. 

• Update the system configuration in response to infrastructure equipment additions, moves, changes or deletions. 

• Utilizes safe working practices at an expert level (e.g. can apply procedure for lockout/tagout, can explain MSDS, etc.) 

• Evaluates and assures the safe