Senior Manager - IT Disaster Recovery and Automation

Joins Marriott's dynamic IT Disaster Recovery (DR) team responsible for leading the development of Marriott’s DR strategies, processes and governance. We're seeking a seasoned professional with a proven track record in managing large-scale disaster recovery programs and collaborating with diverse, cross-functional teams. The ideal candidate will be well-versed in both on-premise and cloud infrastructure, possessing a strong background in application-focused technologies such as Containers, APIs, and Messaging events. Additionally, we are looking for someone with a deep understanding of security and ransomware prevention strategies, with expertise in Python automation 

EDUCATION AND EXPERIENCE 

Required:

• Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
• 7+ years' progressive experience in Information Technology including: 
  • 5+ years of experience managing IT disaster recovery programs, with a focus on large-scale enterprises or multiple geographical locations.
  • 2+ years IT leadership experience including budget management 
• Demonstrated leadership and collaboration skills, with the ability to work effectively across teams.
• Comprehensive knowledge of on-premise and cloud infrastructure, including experience in migrating on-premise infrastructure to the cloud.
• Proficiency in application-focused technologies such as Containers, APIs, and Messaging events.
• Strong understanding of security measures and ransomware prevention strategies.
• Knowledge on backup and storage solutions, including data replication and disaster recovery testing.
• Expertise in Python automation for streamlining IT processes.

Preferred:

• Graduate degree in Computer Science or similar technical discipline 
• 5+ years in a technical discipline role with experience in planning, implementing, and evaluating processes, systems and/or initiatives
• Expertise in Public Clouds and proficiency in cloud-native technology risk management techniques.
• Background in Infrastructure & Operations and/or Application Development/Engineering.
• Experience in automating recovery processes, ensuring recovery assurance, and conducting chaos testing.
• Certifications in public cloud platforms such as AWS, Azure, GCP, or Alibaba.
• Familiarity with ITIL v3/v4 practices.
• Demonstrated ability to effectively prioritize and execute tasks in high-pressure environments.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to achieve results through others, particularly by establishing relationships, effective controls, and leading in a managed service environment
• Excellent oral and written communication skills.
• High level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment. 

CORE WORK ACTIVITIES 

• Lead the Development of Disaster Recovery (DR) Strategies: Spearhead the development and implementation of innovative DR strategies across Infrastructure Delivery and Global Technology, ensuring ownership and alignment with organizational goals.
• Collaborate with Key Teams: Work closely with Enterprise Architecture and Infrastructure Delivery teams to identify and implement repeatable patterns that effectively mitigate DR risks, fostering a culture of proactive risk management.
• Strategic Risk Management: Collaborate with executives and risk leaders to proactively identify and address potential technology risks, leveraging new open-source and cloud-native technologies to automate DR processes and enhance efficiency.
• Empower Cross-Functional Teams: Inspire and empower matrixed teams to think creatively and inclusively about DR challenges, encouraging informed consultation and effective problem-solving.
• Prioritize Competing Demands: Manage and prioritize work across organizational lines to address competing priorities, ensuring that DR initiatives align with strategic objectives and deliver tangible results.
• Implement Monitoring Processes: Establish and implement robust processes to monitor the DR lifecycle, ensuring that DR activities are conducted efficiently and in accordance with best practices.
• Develop Metrics-Based Reporting: Create metrics-based reporting frameworks for DR activities, including Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs), to track progress and measure the effectiveness of DR strategies.
• Ensure Timely Completion of Audits: Oversee and ensure the timely completion of audit-related DR activities, maintaining compliance with regulatory requirements and internal standards.
• Manage Contracts and SLAs: Manage