Working Student | Office Support & Service

DeepL, Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe.

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart
We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart.

When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees.

Requirements

Your Responsibilities

• Hands on help with the daily tasks of the Office Support Team like
  • inventory management
  • ordering and supplying snacks, food, and beverages
  • assisting with lunches and caterings for smaller sized team events on site
  • mail processing and forwarding
  • invoice processing
• Working on Jira tickets, emails and solving issues likepurchasing hardware and office supplies for employees all around the world
  • administrative registration of employees with third-party providers
  • support employees with information about processes and standards
  • manage pick-ups and mailings of hardware
•  Cover the Front of House: The Office Support Team is the main point of contact for our employees in Cologne. We are providing an exemplary front-of-house experience and ensuring the workplace is a comfortable and enjoyable environment for all.
  

Qualities we look for

• Some experience as an office manager and/or in a customer facing industry, is a plus not a must.
• You are open, friendly, have a hands-on mentality and are happy to lend a helping hand.
• You like to work in a team and don't lose your positivity and good mood, even on a hectic day.
• You feel comfortable with MS Office applications (Word, Excel, Power Point), experience with Confluence, Jira, Slack and Google Drive is desirable.
• We are looking for someone to support the team in the Cologne Office on site.
• Fluent in English and German.

What we offer

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.

• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.
• Remote work, flexible hours: whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, Austin, or Tokyo, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster e