Sales Coordinator

Position Summary

Provides the director and managers of sales, catering and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties. Assists on special projects as needed.

   

Lights, Camera, Action! 

Are you a master of behind-the-scenes brilliance? Love being at the center of the action?  Thrive in an environment where every day is an opportunity to level up? Then step into the spotlight at the Choice Managed Hotel Division, where growth isn’t just encouraged—it’s part of our DNA!

We celebrate the powerhouse support team that keeps our world spinning. Strategic thinking, teamwork, hustle, and a dash of thrill-seeking fuel our passion. We don’t just offer jobs—we offer the chance to learn, earn, and laugh out loud every single week!

Why Join Us?  

✔ Unique, diverse, and wildly supportive team 

 ✔ Real opportunity for growth and advancement 

 ✔ A workplace that values you for YOU—no cookie-cutter hires here 

 ✔ A culture where hard work meets fun, and challenges fuel success

Ready to be part of something big? Apply today and make your mark! 

Hourly Wage: $24.00

Benefits When You Make It Your Choice:

• Employee discounts on thousands of hotels

• Paid Sick Time (MN Earned Sick and Safe Time)

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!

• Employer paid Accident insurance and HSA contribution

• 401(k) Retirement Plan

• Employee Assistance Program

90 Days:

• Paid Vacation Time

• 8 Paid Holidays

• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities

Perform routine, administrative duties to key sales and catering team personnel, including but not limited to:

• Support, distribute and organize all customer and hotel communications including, but not limited to, phone coverage, emails, reporting, solicitation, and voice of customer communication distribution

• Producing reports and communications as needed

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies

• Assists with developing and implementing strategies for achieving group, convention and catering sales goals

Contributes to the Sales and/or Catering Team’s individual and team goals by assisting with the preparation of group, convention, and catering-related business

• Supports managers with convention planners, sales account managers and clients on their needs

• Assists Sales with prospective customers

• Assists on-site client inspections to illustrate available services, and educates customer on meeting and sleeping room set-ups and capabilities

• Supports customer satisfaction with convention and group business; follows-up with key contacts on a regular basis to assess satisfaction

• Ensure all materials used are in accordance with brand standards

Maintains proper flow of information to/from sales and/or team, reviews work file of assigned accounts and managers

• Communicates clients' requests via group resumes, BEOs and billing distribution to all departments in an effective and timely manner

• Prepares reports as necessary to improve management decision making and critical evaluation of work activities

• Manages the Inquiry logs, Group Room Control (GRC) and Group Diary logs

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

• Assumes the responsibility to notice when the guest is not satisfied and uses their best jud