Sales Administrator

ABOUT US:

Pineapple Contracts opened their doors for the first time in 1975. A family run company, started by William Hathorn, Pineapple began making pine furniture for the retail market and traded as, ‘Pine Productions’.

In 1987, Pine Productions moved their focus to the healthcare furniture market, having identified a demand for strong, safe and durable healthcare furniture which avoided the ‘institutional’ appearance, common at that time. With a new direction, a new name was required and we became simply ‘Pineapple’.

Pineapple, now a global company with headquarters in Kent (UK), have offices in France, Germany and the USA, still runs by its original ethos, and employs over 120 people worldwide.

KEY RESPONSIBILITIES:

• Supporting the sales team with administration tasks as directed.
• Liaising with customers by phone regarding sales requirements.
• Preparing customised quotes to prospective and existing customers.
• Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities.
• Assisting as necessary with regards to delivery/after-sales enquiries
• Taking accountability for all Post Order admin: checking colours, product queries, following up lead time requests, post-delivery calling.
• Data cleansing, inputting data from mail merges
• Other adhoc tasks or projects to support the sales team as directed.

Requirements

EXPERIENCE:

• Strong background in administration
• Previous experiencing a direct customer facing role
• Confident communicator, both internally and externally on the phone
• High level of organization, skill,
• Proven experience of using a CRM or similar system
• Proficient in MS Office packages – namely Outlook and PowerPoint
• Ability to prioritise own workload and juggle multiple requests to deliver on agreed deadlines.
• Ability to set realistic expectations

PERSONALITY PROFILE:

• Enthusiastic with a passion to grow with the Business
• Passion for customer service and building strong customer relationships
• A good listener with the ability to understand what is needed and deliver on expectation.
• Must be flexible and have a positive, can-do attitude
• Highly organised, diligent and efficient
• Excellent attention to detail
• A high degree of self-motivation and drive
• Excellent written and verbal communication skills

Benefits

• Competitive Compensation
• 401K
• Excellent Healthcare package
• 10 days PTO + public holidays (rising to 15 after 1 year service)
• Extra day’s leave for your birthday
• Free office drinks and snacks
• Team socials and events