Technical Product Manager – Order Management

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.

This role is currently based at our Minneapolis office and will transition to our new headquarters in Dayton, MN, in 2027.  

The Technical Product Manager (TPM) plays a key role in supporting the development, implementation, and operations of technology solutions that support Graco’s core business functions. The individual in this position will understand the company’s technologies and business processes and collaborate with business and technology teams to ensure the successful delivery of solutions – aligned with the overall IT roadmap and business/function strategy. He/she will also contribute to modernizing and optimizing business applications to enable the business/function priorities, partnering with business stakeholders to deliver initiatives that drive efficiency and innovation. 

What You Will Do at Graco: 

Product Management 

• Contribute to maintaining and improving product roadmaps for core business applications, focusing on improving business processes, automation, and the adoption of enterprise solutions to drive operational efficiencies. 

• Assist in the evaluation, selection, and implementation of enterprise business applications that align and enable business goals and overarching IT strategy. 

• Collaborate with cross-functional teams to manage product backlogs, document functional requirements, and create test plans to ensure successful and timely solution delivery. 

Business Relationship Management 

• Build and maintain relationships with business and IT teams to foster collaboration. 

• Act as a key point of contact for business users, assisting in technology-related inquiries and ensuring alignment and visibility to their needs. 

• Collaborate across the IT function and cross-functional business teams to gather business requirements and help translate them into technology requirements, prioritize features, and support the successful delivery of product enhancements. 

Technical Expertise  

• Bring subject matter expertise on enterprise CRM and/or ERP systems, supply chain and manufacturing applications, digital experience (DXP) and e-commerce platforms. 

• Demonstrate understanding of business process workflows across Opportunity to Quote to Order, Procure to Pay, Order to Cash, Record to Report business processes. 

• Identify ways to improve existing business processes through technology solutions, supporting simplification, globalization, unification, and harmonization of processes across functions and regions. 

• Assist in developing and delivering training sessions to drive understanding and adoption of core business application platforms. 

What You Will Bring to Graco: 

• Bachelor's degree in Computer Science, Information Systems, or related field. 

• 3+ years of overall IT experience with domain knowledge in implementing enterprise ERP, CRM, supply chain, or manufacturing applications. 

• Proven ability to work with cross-functional teams and support the management of technology projects. 

Accelerators 

• Master’s degree in a relevant field  

• Experience in the manufacturing industry or other complex, process-driven environments.