Banquet Manager

Hotel: 

Normal Marriott

201 Broadway Ave

Normal, IL 61761

Banquet Manager

Full time

Starting Compensation

53,000

Expected Job Closing Date:

2025-03-24

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

Job Description

• Job Description:

  Join our dynamic team at the Normal Marriott  and deliver exceptional dining experiences as the Banquet Manager! Our banquet team ensures guests have an outstanding experience by providing prompt, courteous, and professional service. You’ll be responsible for everything from greeting guests to ensuring seamless table service and a memorable visit while assisting with hiring, training and directing the banquet staff to ensure successful events. 

  Primary Purpose: 

  The primary purpose of the Banquet Manager is to deliver exceptional events while ensuring that Atrium core values and all standard operating procedures pertinent to the Banquet Department are being followed by all Associates, including brand and Atrium requirements.

  Work Performed: 

  The Banquet Manager will be tasked with the following duties, responsibilities, and assignments: 

  • Supervise Associates to include developing positive working relationships, providing training and educational support, assisting in the recruitment process, and ensuring that Associates are meeting guest needs;  

  • Manage the department by assisting Associates to understand and comply with employment practices, recommending employment decisions, supporting performance management, and implementing corrective action; 

  • Create a best-in-class guest experience, measured by brand specific service measurement scores, while engaging with guests, maintaining quality products, adhering to health code requirements, and enforcing cleanliness standards;  

  • Coordinate activities with the sales and other departments to include the culinary staff to ensure that services are provided in an efficient and timely manner;  

  • Ensure financial goals of the department and the hotel are being met by managing labor costs, supplies and equipment’ 

  • Determine and recommend revenue-driving initiatives in partnership with other departments and within banquets; 

  • Audit banquet checks to ensure that all services rendered are properly invoiced in a timely manner; 

  • Perform or assist with cleaning duties while ensuring cleanliness of all meeting space as required by brand guidance and Atrium Cleanliness Assured