Senior Administrative Assistant

The Senior Administrative Assistant provides support to meet the business needs of company upper management. Under moderate supervision, this job meets the daily requirements of upper management and various other office needs, including operational tasks, organizational duties and office-wide coordination efforts.

Key Responsibilities and Duties

• Serves as primary administrative contact for upper management, working across all lines of business and with external agencies by answering telephone, taking messages and answering routine questions.
• Provides support for daily upper management operations including meeting arrangements, travel and expenses.
• Coordinates overall office functioning through inventory checks, space scheduling, event planning, event execution and paperwork processing.
• Maintains master copies of organizational policy and procedure manuals and keeps them up-to-date.
• Acts as a liaison between upper management and internal departments, ensuring effective communication and cohesion.
• Maintains upper management calendars, contact lists and provides ad-hoc support as needed.

Educational Requirements

• High School Preferred

Work Experience

• No Experience Required; 2+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
3IC

KEY RESPONSIBILITIES:

• Coordinate and communicate meetings for high-net-worth clients in multiple locations across multiple time zones
• As the voice of TIAA answer phones and route calls; provide general information to clients; refer questions and issues to appropriate staff or department for further information and problem resolution.
• Maintain calendar for executives
• Create internal/external correspondence using Microsoft Office products (Excel, PowerPoint, Word, etc.) as well as create correspondence and/or log activities in client management system (Siebel/Unified Desktop)
• Compile client data and research
• Make routine travel arrangements and complete expense reports
• Order and maintain office supplies
• Schedule and set-up internal meetings/conference calls/catering as required
• May act as liaison for office facilities and maintenance issues
• May act as liaison for vendors and ensure payment of office-related invoices
• Ad-hoc reporting/projects
• Assist teammates; cover other duties during vacations

Related Skills

Accountability, Adaptability, Administrative Support, Communication, Corporate Travel Program Management, Detail-Oriented, Employee Engagement, Executive Presence, Expense Reporting/Management, Organizational Savviness, Prioritizes Effectively, Relationship Management, Travel Expertise

Anticipated Posting End Date:

2024-09-26

Base Pay Range: $27.08/hr. - $51.92/hr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunit