Senior Processing Manager

<table id="public_fields"> <tbody> <tr class="info-row"> <td class="info-cell">&nbsp;</td> </tr> <tr class="info-row"> <td class="info-cell"> <div data-react-class="JobInfo.LabelWithTooltip" data-react-props="{&quot;labelTextKey&quot;:&quot;edit_job_info.how_to_sell.label&quot;,&quot;tooltipKey&quot;:&quot;edit_job_info.how_to_sell.tooltips&quot;}"> <p><strong>General Summary&nbsp;&nbsp;</strong></p> <p>The Senior Processor partners with Originators, Borrower, Underwriting and Closing teams in preparing loan files. The Senior Loan Processor may<br>also be responsible for providing training and coaching to Loan Processors and branch staff, processing employee loans and escalated member<br>complaint files. This position acts as subject matter expert for the Loan Origination System (LOS) and is responsible for a variety of administrative<br>duties. Strong communication skills are needed for this position as it requires interaction with branch staff, third-party vendors, and corporate<br>employees, at all levels of the organization, in a timely, efficient, and professional manner. This position may also provide an opportunity to become<br>a licensed Originator, which includes completing additional state licensing requirements.</p> <p><strong>Duties and Responsibilities&nbsp;&nbsp;</strong></p> <p>The primary job duties and responsibilities of this position include but are not limited to:&nbsp;</p> <ul> <li>Responsible for maintaining a leadership role including but not limited to training new mortgage Loan Processors, sharing solutions to various underwriting issues and share best practices with all team members</li> <li>Prioritize strategically by organizing resources, time, and people to achieve key objectives; proactively address critical concerns, work quickly to get things done; demonstrate knowledge skill and abilities while demonstrating operational excellence and delivering consistent results</li> <li>Lead by example, communicating decision making processes; demonstrate transparency and honesty</li> <li>Pull/Update credit reports, order disclosures, appraisal, title, insurance and Verification of Employment (VOE), fraud compliance and tax return verification for loan files</li> <li>Clearly communicate and engage team in achieving goals, providing clear and timely feedback and hold employees accountable in achieving performance expectations</li> <li>Review new files within 48 hours of receipt and verify that compliance documents were issued within proper time frame. Notify the appropriate staff member if additional documentation or information is needed</li> <li>Review mortgage loan a