Senior Design Quality Coach - LEGO DESiGN

Job Description

Are you still a kid at heart and have a remarkable interest to ensure we deliver the best build and play experiences to our consumers?

Well, here is your chance! We are looking for a passionate colleague to give to the model development process and to support the design team in creating products that meet the needs of kids of all ages around the world!

Core Responsibilities

Senior Design Quality Coaches (or Senior Model Coaches as we call them internally) are responsible to:

• Support and lead the product development plan and the Quality Assurance process, to secure quality in LEGO experiences when it comes to the build and play and safety within the LEGO Group's DNA
• Combine great design with high quality experiences that can be handled by consumers
• Work as a team and provide support on all experiences that requires model mentor support and collaboration
• Identify if products have the right age mark fit by applying insights and knowledge on consumer capabilities
• Recognize building pitfalls, model stability issues and technical challenges to identify and ensure a phenomenal play
• Have a consumer centric approach to mentor and guide LEGO designers to make design decisions based on consumer insights and knowledge on bricks and materials performance
• Develop and maintain Rules & Tools and onboarding courses which support development of high-quality products

Play your part in our team succeeding

The Model Governance Team sits within the LEGO® Design organization, supporting the model design development by driving the Model Quality Assurance process. This is a team environment where there is a clear passion for the building journey and play experience, and for applying relevant tools from e.g. Rhino, NX calculation and consumer testing. In addition, our expert coaches act as a source of expertise to other designers and specialists, on diverse topics such as consumer capabilities, model stability, element platforms etc.

Do you have what it takes?

The ideal candidate has shown experience on driving product development processes while making vital adjustments during the process to maintain the overall goal and deadlines; together with expertise developing guidelines and communicating its content to users.

Good technical and functional understanding of bricks and plastics would have an added advantage.

Regarding the academical background, guiding studies or similar could be a benefit, and has a clear passion for kids related topics.

Moreover, someone who can demonstrate:

• Demonstrate the ability to lead, guide and influence colleagues within own and other departments, and demonstrate leadership and an interest in creating an area of expertise
• Proven skills within communication and how to approach partners with constructive, timely and relevant feedback and direction
• Clear collaborative approach who loves to work with a very diverse set of people regarding profiles, roles and responsibilities
• Proactivity in seeking and understanding consumer insights and translating insights into quality demands of a product experience
• Strong in time plan management, together with the ability to lead many tasks and to cope with occasional high workload while keeping focus

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitme