Admissions Assistant

Menlo School is seeking an energetic and dedicated individual to join our Admissions Office as the Admissions Assistant. This role is pivotal in the school's success through the admissions office as a key ambassador for Menlo's mission, values, and brand. This position serves four critical functions in the office: 

1) assisting the Director of Admissions and Financial Aid;

2) leading as the first point of contact and ongoing support in the Menlo School Admissions process for prospective students and parents/guardians; 

3) managing critical operational functions of the office, including document and process management for admissions and enrollment;

4) and leading logistics for testing and admissions events. 

This position works closely with other members of the school community and the wider public and holds opportunities for professional growth and increased responsibility over time. 

Key Responsibilities:

Assistant to the Director of Admissions & Financial Aid

Primary areas of responsibility include but are not limited to:

• managing the calendar of the Director and office while coordinating with internal and external stakeholders;
• filtering, prioritizing, and responding to incoming requests and emails on behalf of the Director as needed;
• booking meeting rooms, coordinating AV equipment, preparing materials, agendas, reports, and relevant documents in advance of meetings for the Director as needed;

Prospective and Current Family Support

Primary areas of responsibility include but are not limited to:

• providing high-touch and exceptional client support for prospective families;
• greeting and assisting prospective students and families during visits to the school, providing information and assistance to create a welcoming environment and positive experience;
• triaging, responding to, and delegating telephone and email inquiries from prospective students, parents/guardians, feeder school personnel, and consultants in a timely and professional manner;
• managing the admissions database; updating, organizing, and maintaining admissions records; ensuring the accuracy and completeness of information;
• generating reports from the admissions database as needed to support the decision-making processes;
• coordinating with the Menlo School Receptionist to add admissions events to the school’s master calendar;
• preparing paper mailings and pushing bulk emails to prospective students and parents/guardians;
• coordinating admitted student mailing and bulk emails to prospective students and families;
• and supporting parents/guardians who primarily communicate personally or professionally in a language other than English by:
• coordinating translation of admissions material including, but not limited to, Kira questionnaires for families 
• interpreting or coordinating interpretation for key admissions webinars and in-person events

Admissions Office Operations and Administrative Support 

Primary areas of responsibility include but are not limited to:

• providing campus tours to families
• conducting interviews with prospective students
• facilitating and proctoring on-campus testing, including Star Assessments and writing samples
• building application components through the Kira and Ravenna platforms
• leading data cleaning, file tagging, and forms processing efforts
• producing spreadsheets for application management, evaluation, and yield projections for both divisions
• working with families and respective sending schools to move applications to completion;
• facilitating families' completion of tailored application components, including materials in Spanish and Mandarin, and those with accommodations related to learning differences or physical limitations
• managing testing data by uploading scores to Ravenna and working with peer schools and families to share score reports by request
• facilitating access to translated applicant materials for the Admissions Committee
• coordinating logistics for collateral materials in partnership with the Director of Admissions, Director of Communications, and Communications team;
• ordering, maintaining, and preparing admissions materials and supplies for events, fairs, meetings, and all technology, and general office and kitchen supplies;
• and coordinating, preparing, and pushing out electronic re-enrollment materials.

Event Logistics

• assisting in and contributing to the design of key admissions events
• facilitating logistical details for events, including facilities and tech requests, set-up management, vendors, deliveries,