Business Risk and Controls Advisor (Mid-Level)

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Business Risk and Controls Advisor on the Shared Services Business Risk and Controls (SS BRC) team, you will be positioned in the first line of defense to ensure the overall effectiveness and adherence of risk and compliance management programs and risk analytics and operations in the business, specifically with the Policy on Policy (PoP) Program. This role will primarily support CFO and serve as back-up support for HR, CTO, CLO, and CEO Chief of Staff. You will collaborate with first line Business Operations, Compliance and Risk Management, Legal, and Enterprise Program personnel to optimally support the SS BRC Policy Program, serving as an advisor to policy and governance document owners to meet timely and quality deliverables. Additionally, you will drive business leader and first line of defense adherence to the established PoP framework and provide ongoing supervision of business controls including oversight of applicable controls, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. If you have high attention to detail and a passion for document review and governance, this is the role for you!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available.

What you'll do:

• Advise the business on how to strengthen and manage their governance documents (i.e., frameworks, policies, policy addendums, standards, and procedures) and control environment

• Perform ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key risk metrics to evaluate the effectiveness of established business controls pertaining to PoP requirements

• Partner with business owners to assist them meeting timely governance document refreshes and coordinate with business and Committee POCs for applicable approvals

• Assist with translating control deficiencies into action plans and facilitates effective and timely risk remediation through action plan oversight; provides recommendations to improve governance practices in alignment with risk and compliance frameworks

• Maintain processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases

• Serve as a resource to team members and leadership

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

• Effectively communicate changes from the Enterprise Policy on Policy (PoP) Program with business owners and stakeholders and anticipate business needs

What you have:

• Bachelor’s degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

• 4 years of experience supporting risk-related, compliance-related, or business control design activities; OR 4 years of experience in a relevant quantitative discipline; OR advanced degree or designation in a risk management or quantitative discipline and 2 years of experience supporting risk-related, compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline

What sets you apart:

• Prior Policy on Policy (PoP) program or governance document experience

• US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed