At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

 

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

 

 

About the Role

Duke University Hospital is seeking a visionary and experienced Clinical Operations Director to lead and support our Women’s Service Line, which includes responsibility for 10-bed OB Triage, 20-bed High-Risk Labor and Delivery, 16-bed Antepartum, 28-bed Postpartum, and the Fetal Diagnostic Center. This is a unique opportunity to shape the future of maternal and fetal care at one of the nation’s leading academic medical centers. In this role, you will provide 24/7 operational leadership, ensuring the highest standards of patient care, staff engagement, and clinical excellence. You will collaborate with interdisciplinary teams to drive innovation, optimize workflows, and support Duke’s mission of advancing health through outstanding clinical care, education, and research.

Key Responsibilities

•    Provide strategic and operational leadership across all units within the Women’s Service Line.
•    Oversee clinical operations, staffing, and resource management to ensure safe, high-quality, and patient-centered care.
•    Partner with nursing, medical, and administrative leaders to develop and implement care delivery models tailored to the unique needs of women and families.
•    Foster a culture of excellence, accountability, and continuous improvement.
•    Support staff development, recruitment, and retention through mentorship, education, and shared governance.
•    Ensure compliance with regulatory standards and promote a safe environment for patients, families, and staff.
•    Serve as a liaison between clinical teams and hospital leadership to align goals, policies, and budgetary priorities.

Work Performed

Direct and coordinate work of designated employees, manage personnel activities to meet CSU/Departmental, Hospital and Health System objectives related to the provision of patient care within designated clinical areas. In collaboration with other administrative leadership, develop strategic and operational plan for assigned clinical area(s). Communicate plans and continuously evaluate plans. Develop and communicate vision for unit care delivery models and facilitate ongoing refinement of such models. Provide developmental opportunities for direct reports. Serve as clinical operational liaison with administrative and professional personnel concerning unit and/or departmental, Hospital and HealthSystem policies and procedures, personnel administration and budgetary preparation and control. Maintain interface with departmental personnel to coordinate clinical operational activities to ensure adequate staffing, space and facilities, coordination of purchasing, maintenance and renovation activities for the operational areas, administer a program of property management and accountability. Determine and recommend necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department. Ensure safe environment of care for all staff, patients, and families. Ensure effective processes for staff development, recruitment and retention. Develop and supp ort unit, shared governance structure. Assure staff participation in departmental and Organizational Nursing Structures. Perform other related duties incidental to the work described herein.

Minimum Qualifications

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an indivi