Business Operations Manager

Position Summary

Business Operations Manager (US)

Samsung Ads is proud to be at the forefront of redefining advertising in the Advanced TV landscape. Our mission is to help consumers discover relevant content and brands, while providing advertisers the opportunity to amplify their brand messaging and fully surround the Samsung audience.

Powered by deep analytics and industry-leading technology, Samsung Ads is an intuitive audience platform, delivering meaningful experiences to reach the right audience across Smart TVs, mobile and desktop. With the largest proprietary dataset powered by Automatic Content Recognition (ACR), combined with third-party data from trusted partners, we offer advertisers real-time TV viewing insights from over 27 MM in the US and a reach of 200M+ devices globally.

From native placements on millions of Samsung Smart TVs to seamless activation across surrounding devices, we help marketers make informed decisions through our unparalleled reach, meaningful experiences and deeper insights. Our breadth of data—from consumer viewership preferences to connected device usage —helps inform richer insights, providing advertisers the ability to bridge the linear TV and digital landscape.

Role and Responsibilities

The Opportunity

We are looking for a confident individual with strong digital operations and technical experience who understands the importance of communication, solutions and delivery. He/She should have a passion for solving problems, identifying solutions, leading projects, and working in cross-functional teams.   If you love, being in the hot seat with the opportunity to be a hero, we’d love to meet you! 

Candidates must have a strong knowledge base of digital media Operations including video, display and connected TV. Self Service business models experience is a plus.  The Business Operations Manager is expected to develop and maintain excellent working relationships with all appropriate levels within and outside the company.

The Business Operations Manager will report directly to the Head of Business Operations and based in the NYC office.   If you are interested in joining a rapidly growing team working to build a unique, world-class advertising organization with a relentless focus delivering real results to customers, you've come to the right place.

Lastly, this person will also work closely with teams around the world to ensure we are getting the proper support to grow the business. 

Skills and Qualifications

Specific responsibilities include:

• Design and build the operational foundation for New Lines of Business including:
  • Define end to end workflows for business operational processes
  • Implement and enforce Sales Operations processes, policies & workflows for the Sales and Client Services teams to follow
  • Identify and document necessary policies and support structures
  • Enforce business policy compliance on all new campaigns
  • Build RACI for operationalization across teams including Sales, Finance, Product and Sales Systems
  • Implement and enforce Ad Operations processes and policies for the Ad Ops/QA teams to follow
• Enhance day to day campaign workflow structure with solutions that bring Operational Excellence and incremental efficiencies as it relates to:
  • Creative Tracking
  • Campaign Reporting
  • Client Services and Ad Operations collaboration tools
  • Policy enforcement
  • Campaign success
• Drive & influence internal product and engineering development on platform features and requirements to support the sales business
• Collaborate with members of Sales, Client Services, Marketing and Operations teams to create automated, scalable solution
• Produce analytics on the success of the business models and provide recommendations
• Handle sensitive and confidential information in an appropriate manner
• Collaborate with members of Sales Operations

Qualifications:

• 7+ years working in an organization that supports the Advertising Sales function with F100 brands.
• Must be task driven & have