QA Engineer III

Summary of Position:

The QA Engineer III will be responsible for overseeing all aspects of creating robust test plans and implementing test execution strategies for verifying device-integrated software and wireless protocols. This position will play a critical role in ensuring the quality and reliability of our products through comprehensive testing and analysis. The Engineer will be accountable for driving defect resolution, optimizing performance, and contributing to the overall success of our offerings.

Essential Functions:

• Conduct thorough testing of our products, focusing on performance, stability, and user acceptance, to ensure they meet the highest quality standards
• Develop and execute meticulous test cases based on the technical specifications of the devices or software being tested
• Design and document robust test architecture for complex testbeds, enabling accurate measurement of key performance metrics
• Perform rigorous device-level feature testing in both lab and field environments to uncover potential defects and enhance overall product performance
• Troubleshoot issues and perform root cause analysis to identify and resolve software and hardware defects promptly and effectively
• Collaborate closely with development teams and external vendors, driving defect reproduction, in-depth analysis, and timely issue resolution
• Prepare detailed and comprehensive test reports on a regular basis, documenting test results, findings, and actionable recommendations for continuous improvement
• Track and meticulously manage issues and tasks using industry-standard project management tools to ensure their timely resolution
• Take accountability for evaluating the readiness of software for production and provide sign-off for its release, ensuring the highest level of quality assurance
• Continuously explore and implement test automation frameworks, tools, and methodologies to enhance efficiency and effectiveness
• Collaborate with cross-functional teams to define and refine QA processes and standards, promoting a culture of quality throughout the organization
• Stay up to date with industry trends, emerging technologies, and best practices in software testing, sharing knowledge and insights with the team

Competencies:

1. Ensures Accountability
2. Tech Savvy
3. Communicates Effectively
4. Values Differences
5. Customer Focus
6. Resourcefulness
7. Drives Results
8. Plans and Prioritizes
9. Decision Quality
10. Self-Development

Work Environment:

This job operates in a professional warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs.  Must be able to exchange accurate information in these situations.  The employee must be able to remain in a stationary position 75% of the time.  The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.  Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer.  Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.

Required Education and Experience:

• Bachelor’s degree in Engineering, Computer Science, or related field Equivalent experience may include relevant certifications or a strong track record of working in a similar role, demonstrating the required skills and knowledge. 
• 8+ years experience

Qualifications:

• Proven experience as a QA Engineer or in a similar role, with a strong focus on quality assurance and testing
• Strong understanding of software testing principles, methodologies, and best practices
• Experience with test automation frameworks and tools, such as Selenium, Appium, or JUnit
• Proficiency in scripting languages like Python or Shell scripting for test automation
• Familiarity with performance testing tools, such as JMeter or LoadRunner
• Knowledge of networking protocols and technologies, including TCP/IP, HTTP, and DNS
• Understanding of Agile/Scrum methodologies and experience working in Agile development environments
• Familiarity with version control systems, such as Git or SVN
• Exp