Business Practices & Project Consultant (BPPC) - Letters & Forms

Zurich is currently hiring a Business Practices & Project Consultant (BPPC) to join the Crop Process team! In this role, you will participate on basic to moderate and large projects (medium to complex) to include writing and maintaining policyholder correspondence,  company forms, and instructional documents as needed. Zurich is open to hiring remote talent or at the Zurich offices located in Anoka, Minnesota or Schaumburg, Illinois.

In this role you will:

• Research and translate technical information for technical and non-technical users.
• Conduct basic audience analysis.
• Facilitate information gathering sessions with subject matter experts (SMEs).
• Draft, edit, and format customer correspondence and company forms and ensure documentation complies with corporate standards and style guides.
• Follow established guidelines for organization and design of work.
• Assist with maintaining electronic document library or repository.
• Design technical presentations for training purposes.

 

Basic Qualifications:
• Bachelors Degree and 2 or more years of experience in the Insurance or Operations area
OR
• High School Diploma or Equivalent and 4 or more years of experience in the Insurance or Operations area
OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Insurance or Operations area
AND
• Project management experience
• Experience in preparing and delivering presentations

Preferred Qualifications: 

• Customer correspondence (letter-writing) and formatting skills
• Collaboration & meeting facilitation skills
• Strong verbal, written and interpersonal communication skills
• Adobe Acrobat form creation/maintenance experience
• Azure DevOps (ADO)
• Intermediate Microsoft Office skills (i.e., Word, PowerPoint)
• Team player and able to work collaboratively with others
• Ability to adapt to change and embrace new processes/procedures

 

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The proposed salary range for this position is $52,300.00 - $80,600.00, with short-term incentive bonus eligibility set at 10%.

 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

 

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

 

A future with Zurich. What can go right when you apply at Zurich?

 

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individ