Senior Manager Content Development

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader.

We're looking for an experienced Technical Training Content Development Manager to join our Cyber Academy team. Reporting to the VP, Zscaler Academy, you will be responsible for:

• Leading the design, development, delivery, and optimization of world-class technical learning experiences
• Driving strategy and implementing modern instructional principles for various learning modalities
• Proactively streamlining processes and leveraging technology, including AI, to scale and build efficiencies in training
• Measuring and supervising the ongoing impact of technical training programs, ensuring course quality and alignment with business objectives
• Leading and developing a team of technical content developers and designers

What We're Looking for (Minimum Qualifications)

• Bachelor’s or Master’s degree in a technical education-related field with 7+ years of experience in technical curriculum development, preferably in Cybersecurity
• Proficient in instructional theory application and assessment, with hands-on experience in technical content and products
• Proven ability to manage teams, including conflict resolution and leading high-performing technical content developers
• Experienced in using Learning Management Systems (LMS)

What Will Make You Stand Out (Preferred Qualifications)

• Critical thinking skills and ability to influence/negotiate with technical stakeholders
• Excellent attention to detail and ability to prioritize and simultaneously support multiple initiatives
• Good understanding of security solutions and technologies

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$147,000—$210,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-of