Director, Sales Operations & Analytics

CompHealth is the nation’s largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing. At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever year.

The Director of Sales Operations & Analytics supports the CompHealth Medical Staffing Division by converting strategic direction into disciplined execution across margin management, sales process control, and operational efficiency. Reporting to the Director II of Sales Operations, this role drives the analytics, governance, and operational rigor that fuel profitability and sales effectiveness. The ideal candidate blends financial acumen with operational leadership, ensuring that the division executes consistently, efficiently, and in alignment with its margin and growth objectives.

Responsibilities

• Margin Intelligence & Profitability Analytics
  Develop and maintain reporting tools that track and visualize margin performance across segments, teams, and individual producers. Identify root causes of margin compression, such as pricing inconsistencies, allowance practices, or rate discrepancies, and recommend corrective actions. Partner with FP&A and business leaders to improve visibility into revenue quality and profitability drivers. Support predictive modeling and early warning systems that flag potential margin erosion before deals close.
• Deal Discipline & Sales Governance
  Enforce division deal standards, escalation thresholds, and margin guardrails in partnership with sales leadership. Oversee pre-close margin reviews and exception management workflows that balance deal velocity with profitability. Educate managers and teams on deal economics, helping reinforce data-driven, financially sound decision making. Track adherence to governance policies and provide actionable insights to leaders on deal quality and trends.
• Sales Process Control & Optimization
  Define, document, and maintain consistent pipeline standards across the division to improve forecast accuracy and sales predictability. Implement process controls that drive accountability and reduce operational waste. Partner with enablement and sales leaders to identify process gaps, lead continuous improvement projects, and enhance CRM hygiene and data integrity. Deliver analysis and recommendations that improve conversion rates and overall sales efficiency.
• Cost Center Management & Labor Optimization
  Serve as cost center manager for the Sales Operations function, maintaining oversight of spend related to personnel, incentives, and discretionary expenses. Partner with sales and operations leaders to analyze labor utilization, resource allocation, and role alignment. Develop insights that improve staffing efficiency, workforce productivity, and ROI on people-related investments. Collaborate with leadership to explore new labor models, load balancing opportunities, and scheduling structures that optimize output against business demand.
• Tools, Technology & Operations Enablement
  Act as the division’s operational liaison and advocate during technology implementations, upgrades, and rollouts. Ensure tools and systems support business goals and margin objectives. Lead change management and adoption planning — including testing, feedback loops, and user readiness activities. Develop clear communication and training plans so that every user understands what’s changing, why, and what’s expected. Partner with the enterprise technology and data teams to prioritize enhancements and measure adoption success.

Qualifications

• Experience & Background
  5–7 years of experience in sales operations, revenue operations, or business analytics, preferably in healthcare staffing or another high-volume, margin-sensitive industry. Proven experience managing cost centers and leading operational change initiatives. Track record of driving measurable improvements in margin performance, process efficiency, and/or resource utilization.
• Technical Skills
  Advanced proficiency in CRM (Salesforce preferred), analytics platforms (Power BI, Tableau), and Excel/Google Sheets. Deep understanding of margin and cost accounting, forecasting, and data visualization. Strong project management and change management capabilities.
• Leadership & Interpersonal Skills
  Able to collaborate effectively across sales, finance, and operations teams. Strong communicator capable of translating data and processing into actionable insight. Skilled at managing through influence and fostering accountability across distributed teams. Proven peo