Junior Network Engineer & Server Admin- Regular Full-Time

The Natural History Museums of Los Angeles County (NHMLAC) include the Natural History Museum in Exposition Park, La Brea Tar Pits in Hancock Park, and the William S. Hart Museum in Newhall. They operate under the collective vision to inspire wonder, discovery, and responsibility for our natural and cultural worlds. The museums hold one of the world’s most extensive and valuable collections of natural and cultural history—more than 35 million objects—used for groundbreaking scientific and historical research, and community engagement. From NHM’s opening in 1913 as the very first museum in Los Angeles, the organization has entered an exciting new era of transformation with building projects and campaigns, exhibitions, community outreach and impactful audience engagement.

The Natural History Museum of Los Angeles County is seeking a Junior Network Engineer & Server Admin for our Digital Strategies department.  The Junior Network Engineer & Server Admin is responsible for providing support for network, systems, and telecommunications infrastructure. Coordinating with the Managed IT Services Provider to ensure effective monitoring, maintenance, and issue resolution for system and network operations. Assist with the installation, configuration, and optimization of network and system components.

Responsibilities for this position include, but are not limited to: 

1. Assist in monitoring network performance, availability, and security.

2. Support troubleshooting and resolving network connectivity issues, escalating to relevant team members or vendors as needed

3. Assist in implementing network security measures, including firewalls, VPNs, and access control.

4. Respond to network incidents and escalate complex issues.

5. Support network performance optimization efforts.

6. Assist in configuring and maintaining switches, routers, firewalls, and wireless access points.

7. Participate in network upgrades and expansions, under supervision.

8. Support daily monitoring of servers, ensuring uptime and security.

9. Assist in performing backups, patching, and routine maintenance.

10. Work with Managed IT Services to address server-related issues.

This position has the following requirements:

• Bachelor’s degree in computer science or computer technology and at least two (2) years of experience in desktop, network and technology support, or equivalent experience in Information Technology with at least two (2) years of experience in desktop, network and technology support 

• Proficiency or knowledge of Google Workspace applications preferred. 

• Position requires a strong hardware support background for PCs, Macs, network and mobile devices in an enterprise environment. Must be proficient in Windows, Mac OS

• Must have a working knowledge of Active Directory, and Windows network services (DNS, SHCP) and communications protocols (TCP/IP, HTTP, FTP) etc. 

• MCSE, CCNP, and VCTA-DCV certifications desired

• Required to be on call for weekends based on a rotation schedule 

NHMLAC’s values—adventurous, inclusive, authentic, and intentional—guide our work and visitor experience, committing us to foster a welcoming, safe and respectful workplace environment where innovation and collaboration thrive and every team member can contribute their unique perspectives to advance our mission. NHMLAC seeks candidates who are aligned with our values and priorities, and are passionate about connecting science with the vibrant and diverse communities we serve throughout Los Angeles.

NHMLAC is a nonprofit organization committed to fostering a workplace and public environment that uplifts Kindness, Fairness, Openness and Dignity. These values extend not only to our employees, but to our guests, local community, and organizational partners. If you are in