Global Credit Production Technology Agile Champion VP - IRVING, TX

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Agile Project Manager will be part of the Credit Risk Technology Team under Wholesale Lending Banking Technology (WLBT). The Wholesale Lending Credit Risk (WLCR) program is a multi-year strategy that will transform the front-to-back service model for Credit Risk for our global Wholesale Loans portfolio.  Building a single ecosystem that fully supports the wholesale loans lifecycle, meets the demand of the business and satisfies regulatory obligations. Specifically, this project management role involves partnering with key internal stakeholders to drive our agile maturity that will underpin our ability to successfully execute and deliver the target state architecture. 

Responsibilities:

• Promote a culture of continuous improvement by implementing agile good practices to maximize business value with a focus on client’s business need, prioritization and identifying optimal paths to meet our objectives.
• Partner with engineering team to establish standard agile toolsets with best practice configuration and coordinate rollout across technology delivery teams.
• Partner with group program and project managers to develop project level sprint plans, schedules, squad alignment and a capacity management framework.
• Ensure standardization of agile ceremonies and scrum of scrums.
• Define and measure team’s success using KPIs/OKRs.
• Assess sprint health and progress (Churn, Work Complete, etc.) and sprint metrics trending.
• Define sprint status reporting with measurable and specific performance indicators (Burndown Chart, Velocity, Technical Debt, Frequency of Code Deployment, code coverage for Automating Testing, etc.)
• Drive coordination and collaboration across internal squads, coordinate and address external dependencies.
• Provide an additional layer of expertise to development teams / squads on details of project execution throughout planning, execution and delivery.
• Identify risks and issues with impact analysis, develop action plans and address/escalate as appropriate in a timely manner.
• Drive working group sessions with stakeholders, providing thought leadership where required to keep activities on track and strategy aligned.  Record minutes/actions and seeing through to resolution.
• Provide regular, clear, and concise project updates and reporting across all levels of the organization adjusting your communication style and methods accordingly (verbal & written).
• Experience driving large scale technology Integrations via SDLC with an understanding on the mechanics and supporting frameworks required to transform complex, fractured, legacy systems within a large organization over time, with a tactical vs strategic mindset

Competencies:

• Experience working in a global, dynamic environment
• Proven change management and influencing skills, obtaining buy-in