Forward Deployed Engineer (Multiple Levels)

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Role

We are seeking a highly accomplished and seasoned Forward Deployed Engineer to lead the charge in delivering transformative AI solutions for our most strategic clients. This role demands a unique blend of deep technical expertise, strategic foresight, and exceptional client engagement skills. You will be instrumental in designing, developing, and implementing bespoke, complex solutions leveraging our Agentforce platform and other cutting-edge technologies. You'll drive the technical vision, mentor less experienced team members, and ensure the successful delivery and long-term optimization of mission-critical AI applications in dynamic, real-world environments. This is a leadership position for a technologist who excels at understanding the nuances of complex business problems and translating them into innovative, impactful, and scalable AI-driven solutions.
 

Your Impact

• Architect and Lead Transformative Solutions: Lead the architectural design and development of highly scalable, resilient, and performant production systems. You will champion the strategic application of AI and Large Language Models (LLMs) to create intelligent agents and automate complex workflows, all built on top of the Salesforce platform.

• Master and Strategize Data Landscapes: Take ultimate ownership of complex data ecosystems from end-to-end. You'll define robust data strategies, design sophisticated data models, architect efficient processing pipelines, and establish seamless integration strategies to ingest, transform, and analyze massive, complex datasets, ensuring optimal data readiness for cutting-edge AI applications.

• Drive Agentforce Innovation and Thought Leadership: Become a preeminent expert in our innovative Agentforce platform, pushing its boundaries and contributing to its evolution. You will architect and develop highly bespoke intelligent agents, automate intricate, high-value business processes, and craft intuitive, highly effective user experiences that deliver unparalleled tangible value.

• Lead with an Entrepreneurial and Strategic Spirit: Operate with a highly proactive and strategic "get-things-done" mindset, championing rapid prototyping, iterative development, and accelerated delivery of high-impact solutions. You will thrive in highly dynamic environments, skillfully adapting to evolving customer priorities, navigating complex technical challenges, and mitigating risks.

• Become a Trusted Strategic Partner: Embed deeply with senior client teams to gain a comprehensive understanding of their most critical operational challenges and strategic objectives. You will expertly translate these nuanced business needs into clear, actionable, and innovative technical requirements, fostering strong, enduring relationships as their primary technical advisor and thought leader.

• Ensure Seamless Deployment & Long-Term Optimization: Oversee the successful, enterprise-grade deployment of your solutions, ensuring flawless integration with complex existing customer infrastructure and adherence to best practices. Beyond deployment, you will est