Product Manager - Number Lookup

Sinch brings businesses and people closer with tools enabling personal engagement. We are a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base. Our APIs and the platform deal with over 30 billion engagements annually. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines, banks, retail, e-tail, internet, ride-hailing, parcel delivery companies and more.

Phone Numbers represent a convenient mechanism that enables developer to help enterprises communicate with end-users. However, whilst they are convenient, they don’t do a great job at identifying end-users with confidence. If we can have the convenience of telephone numbers as well as strong identity, then we can make all telecommunications cheaper, safer, and more effective.

Do you want to be a part of making end-user communications better more accessible for app developers?

Sinch are further strengthening our Product Team and are looking for a new Product Manager to join our team.

As Product Manager for Number Lookup, you are focused on enhancing the trust of communication services. You will work closely with our creative engineers to evolve the product and prioritize new features. You will be the bridge between customer needs and engineers, make sure we keep key customer happy and maintain a profitability through the entire product life cycle.

Requirements

As our Product Manager you will:

• Capture customer pain points and assess if there is a business case to address these with the product.
• Responsible for requirements (EPICs), prioritize them and maintain right priority through design process.
• Work close to product owner contributing to user stories and strategy.
• Drive release plan.
• Drive the product roadmap and set the direction of the product.
• Train sales on the value of new features and product benefits.
• Together with product marketing drive the marketing aspects of the product.
• Together with operations follow and continuously improve the product KPIs.

In order to be successful in this role we see that you have:

• Strong analytical skills and structured in your daily work with attention to detail.
• Driven team player and quick learner with passion for providing high service quality.
• The ability to own your work and make informed decisions to drive it forward.

Big plus!

You’ll stand out from the crowd if you have:

• Degree in engineering, product management or similar academic area, or relevant work experience from tech company.
• 2-5 years of experience from similar positions, preferably working with product development
• Understanding of Number lookup/mobile number risk scoring product offerings is highly beneficial.

To your support you will have domain experts, product management colleagues, regional sales, operations, product marketing and of course the entire engineering team. You will preferably be based in Stockholm, Sweden.

Are you ready? Join us on our journey.

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays).
• Family Leave (Maternity, Paternity).
• Learning & Development.
• Wellness allowance.
• Excellent coffee.