Deli Cook - Full Time

Job Summary:
Deli Cooks prepare ingredients, cook, package, accurately price and display Deli products in compliance with food safety policies and practices. They support Deli operations by cleaning, organizing and sanitizing equipment and surfaces and equipment.
Duties and Responsibilities
Essential Job Specific Duties and Responsibilities:

• Provide services offered in the Deli area and respond promptly and politely to customer requests for assistance.
• Process ingredients, rotate, store, and display designated products in accordance with established practices, priorities, and recipes.
• Follow recipes to measure, process, cook, bake, and assemble ingredients according to department standards.
• Provide ongoing feedback to department management on safety and staff performance.
• Perform tasks at a pace that is consistent with department standards.
• Monitor food quality, record losses, and ensure compliance with safety and sanitation policies throughout preparation, storage and display.
• Wash, sanitize and store cookware, utensils and containers in accordance with established practices and priorities. Maintain work stations and ensure cleanliness of department equipment, storage areas and display areas.
• Achieve WFC customer service standards for internal and external customers.
• Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.

Essential Organization Specific Duties and Responsibilities:

• Abide by all WFC policies and procedures.
• Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC’s ENDS.
• Follow and ensure compliance with all safety practices and policies.
• Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.

Additional Duties and Responsibilities:

• Achieve daily operational goals as directed by your supervisor.
• Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.
• Report any problems with systems, tools and/or products to department supervisors.
• Perform other tasks as assigned by department management.
• Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.
• As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.
• Promote ownership and owner benefits consistently and positively.

Knowledge, Skills, Abilities
Preferred Knowledge, Skills, and Abilities:

• Experience with commercial food preparation including food safety, knife skills and cooking equipment
• Current ServSafe certification
• Available to work evenings, weekends, holidays
• Customer service experience

Essential Knowledge, Skills, and Abilities:

• 18 years of age or older
• Basic computer literacy including familiarity with using a web browser and email
• Ability to operate effectively within established systems and procedures
• Outstanding customer service skills
• Attention to detail and good organizational skills
• Ability to handle multiple demands, work under time pressures and meet department work objectives
• Ability to handle confidential information
• Willingness to learn and perform all aspects of the position
• Ability to be flexible and to adapt to changing conditions
• Demonstrate objectivity and neutrality under pressure
• Ability to work efficiently in a fast-paced environment
• Ability to effectively convey information
• Regular, predictable attendance

Essential Physical Requirements:

• Ability to occasionally move up to 50 lbs. throughout shift