Senior Manager, Platform Lead

Responsibilities:
Drive operational and program delivery support across technology initiatives and solutions within their platform area. Responsible for overseeing and contributing to the technical execution of the roadmap as well as maintaining and enhancing the existing productions solution in their platform domain. Core responsibilities include, but not limited to, the following:

• Platform Strategist: Work closely with IT Business Partner to plan and develop technical and architectural components of the capability roadmap in support of new business strategies and functional requirements. Review, analyze, and evaluate new opportunities to improve, develop or integrate new technical capabilities into end-to-end platforms/eco-systems. Ensure solutions being planned, taking global needs into account, are architecturally flexible to extend to related business areas, and are not overly complex. Design solutions that are maintainable and supportable.
• Platform Implementation Technical Lead: Provide technical leadership for new capability projects across assigned domain (internal, contractors, manage service providers, and software vendors); work hand-in-hand with system delivery teams to reduce project risks, improve quality, and expedite delivery of fit-for-purpose solutions; ensure system design is aligned with business needs, are scalable, sustainable, supportable, and have life cycle management plans (architecturally sound). Collaborate with shared services within IT to improve processes and methodologies for capability enablement and delivery. Help bridge gaps and hand-offs issues between requirements/functional resources, development teams, and project leadership.
• Platform Support Lead: Build and manage working relationship with managed outsourced service providers. Actively work with vendors to track, monitor and devise action plans to address incidents and problems occurring within their domain. Identify emerging or existing risks in applications and plan on ways to prevent them.
• Subject Matter Resource: Communicate complex technical information to senior management and business stakeholders. Participate in various forums, conferences, and working groups to bring thought-capital and leading practices to organization. Actively seek and drive opportunities for continuous improvement of applications.
• Up to 10% domestic travel to client sites and professional meetings.

Minimum Requirements:

• Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, Electronics Engineering, or a related discipline.
• Eight (8) years of experience providing solutions for business, developing and managing implementation of global platforms in the Life Sciences industry.
• Eight (8) years of experience in system implementation/maintenance using Pharma R&D industry’s GxP requirement.
• Eight (8) years of experience applying Pharma R&D domain knowledge, including Clinical, Regulatory, Drug Safety and Quality to design/solution business processes into R&D IT systems.
• Five (5) years of experience in delivering solutions using Agile methodologies, Project Management, and IT SDLC.
• Five (5) years of experience in application maintenance for Pharma R&D systems like FirstDoc, Veeva RIM, eCTD Submission Publishing Tools, Submission Validator, B2B Gateway, eTMF, and QMS/Quality Systems.
• Five (5) years of experience in data migration or archival solutions.
• Five (5) years of experience working with offshore based technical teams.
• Five (5) years of experience in Operational Excellence, including Continuous Improvement and Project or Technical Management.
• Five (5) years of experience in R&D Solution/products Architecture.
• Five (5) years of experience in R&D systems change management using CSV guideline.
• Five (5) years of experience in integrating various R&D systems using API platform like MuleSoft.
• Five (5) years of experience in R&D systems data extraction and pipeline design and setup.
• Three (3) years of experience in application development, enhancement and maintenance for Veeva Vault Applications for Pharma R&D (e.g., Veeva Clinical, RIM, Quality Vault, etc.)

Apply to: Carole.McDonald-CW@otsuka-us.com. Otsuka America Pharmaceutical, Inc.

Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity -