Residential Life Intern, Pre-College Programs – Division of Student Affairs

The Residential Life Intern will work collaboratively with Pre -College CAs and (S)RAs to create a warm, welcoming, and inclusive environment for the Pre-College community with the support and guidance of the Assistant Director for Pre-College Student Affairs. This role will assist with the supervision, administration, and promotion of a diversified residential experience within the Pre-College residence hall community.

This is a live-in position. Work hours will include evening hours and weekends, in addition to regular working hours. The position will start on May 27, 2025, and end on August 3, 2025.

Position Overview and Purpose:

This position will work as part of the team in the summer and contribute to their success by supporting student programming and residential staff. Demonstrating strong communication and organization skills, this position helps to ensure the safety, security, and well-being of the Pre-College community, working effectively and efficiently through independent work but also as an integral member of a team.

Core responsibilities include:

Student Staff Training and Supervision

• Assisting in the facilitation of RA training sessions with guest speakers

• Advising staff in response to student situations such as policy violations, roommate issues, etc.

• Participating in and assisting, if needed, all-staff, all-student, and building-specific meetings

Emergency response

• Supporting CAs in serving as the first line of response in residence halls for issues such as fires, medical and mental health emergencies, lost child protocol, etc.

• Coordinating support to CAs, (S)RAs, and students in emergency situations. Assisting CAs in coordinating emergency room/urgent care trips for students.

• Assisting university officials in the event of an emergency and during any investigation process if needed.

Program & event planning

• Operations and logistics of Early Arrival Days, Opening Day, Orientation Day, Move-out/Closing Days, trips, and events. Coordinating staff for all events, activities, trips, and clubs.

• Supporting the 3-week and 5-week activities, as well as any additional events/programming.

Transportation coordination

• Planning and scheduling the staff logistics of airport transportation for Early Arrival Days and Opening Day

• Supporting the welcome/check-in process for arriving students at Pittsburgh International Airport and managing the airport shuttles on Closing Days.

Communication

• Reporting all staff and student concerns/requests in a timely manner and following up on requests if appropriate.

• Serving as a communication coordinator among students, CAs, (S)RAs, and the Assistant Director.

Student management

• Supporting the Assistant Director in addressing student issues or concerns, if appropriate.

• Checking and reviewing building incident reports daily, following up with (S)RAs and students involved

• Maintaining confidential student records/information.

• Meeting with students as necessary and if appropriate.

Community development

• Enforcing the zero-tolerance bullying policy throughout the Pre-College community.

• Ensuring that the shared vision, values, and code of conduct is upheld throughout the housing communities and among students and staff.

• Being a positive role model to Pre-College students by providing an example of students who are involved on campus and living well-balanced lifestyles.

Administration and other responsibilities

• Completing required training to receive and be responsible for the procurement card (P-Card) and completing required transaction verification submissions promptly.

• Documenting and keeping records of student-related and RA/CA-related issues.

• Creating/updating documents necessary to improve processes and better serve Pre-College students as well as RA/CA needs, if appropriate.

• Implementing and managing the student Absence From Campus (AFC) Request process, including phone and email communication with parents/guardians & students of the assigned housing community.

• Staying on campus and remaining available when on duty phone responsibility.

• Completion of final walk-throughs of residence halls to ensure all housing facilities (student dorm rooms, assigned floors, front desk area, kitchens, refrigerators, lobbies, bulletin boards, door decorations, and other building common areas) are cleaned, organized and returned to their original condition.

• Working with CAs and (S)RAs to organize and move out i