Field Support Team (FST) Network Lead, SURTASS, VA Beach, VA

Position Description

Are you a FST Network Lead looking for a challenging and rewarding position that leverages your technical experience with integrated ship systems and high-profile problem solving?

 

Join the Serco team of highly skilled peers as a FST Network Lead providing engineering and logistics support including dockside and at-sea troubleshooting and repair of C4I systems and equipment for the Surveillance Towed Array Sensor System (SURTASS) on the Auxiliary Ocean Surveillance (T-AGOS) class.

 

This position is a Full-Time member of the FST located in Virginia Beach, VA, and reports to the FST manager.

 

In this role you will:

 

• Lead FST teams in providing operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS vessels.
• Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log.
• Submit, track, and/or verify trouble tickets are submitted to external commands, as required, and actively working to resolve open trouble tickets.
• Generate reports for SURTASS mission systems status as directed by the Government.
• Provide technical assistance to SURTASS mission systems to troubleshoot, repair, test, and return to service.
• Conduct all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on SURTASS mission systems and support handling equipment.
• Conduct refresher training (REFTRA) in accordance with contract/Navy requirements.
• Review Engineering Change Proposals (ECPs), Engineering Changes (ECs), and Requests for Variance (RFV), and develop schedules for implementation.
• Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN)/Military Sealift Command (MSC) Work Request (WKRQ) log.
• Review technical manuals, publications, and maintenance procedures, and provide recommended revisions to the Government.
• Identify and report system/software design problems and deficiencies for mission systems.
• Provide on-the-job training (OJT) and technical training to O&M Technician Crewmembers and document training in accordance with contract/Navy requirements.
• Support Physical Configuration Audits (PCAs), Functional Configuration Audits (FCAs), In Process Reviews (IPRs), and Integrated Logistics Overhauls (ILOs).
• Perform Reliability, Maintainability, and Availability (RM&A) analysis of mission system equipment. Provide data in support of the Failure Reporting, Analysis, and Corrective Action System (FRACAS).
• Perform and support configuration management for the mission system(s).
• Maintain and update Technical Data Packages (TDP) for the mission system(s)
• Perform exterior maintenance and preservation on modular mission systems.
• Participate in inspections, Material Assessment and Readiness Testing (SMART) inspections.
• Other duties may be assigned.

Qualifications

To be successful in this role, you will have:

 

• An Active or Current DoD Security Clearance: minimum Secret with the ability to be upgraded to TS/SCI.
• US citizenship, in possession of a valid driver’s license, and a valid passport
• Passed a pre-employment drug screening.
• BS in Electrical, Information Systems, or Computer Engineering with 3 years experience, AS in Computer Science or Information systems and 5 years experience, or a High School/GED, Navy C School, or Trade School, with 7 years direct experience in C4I ship systems, electronics, and networks. Additional years of experience may be substituted in lieu of a degree.
• LINUX, UNIX, Windows (or equivalent) unclassified and classified network and computer configuration and administration certification(s)
• Experience with closed cloud computing environments including, but not limited to Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS)
• Security+ (or equivalent) certification(s), related to 8140/8570 IT DoD baseline certification requirement.
• Independent initiative-taker experience in ship systems installations, upgrades, and repair activities. Experienced in supporting Mission Readiness Availabilities/ Mission Readiness Reviews.
• Previous SURTASS experience includes experience in maintenance, and providing troubleshooting and repair of communications, navigation, and sonar surveillance systems.

Additional desired experience and skills:

 

• Knowledge of and experience with multiple types of array systems including active and passive