Sr. Enterprise Applications Analyst

Job Req ID: 26613

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

We are seeking a highly skilled and experienced Senior Salesforce Developer to join our dynamic team. The ideal candidate will have a strong background in Salesforce Sales & Service Cloud, Experience Cloud, Apex, Lightning Web Components (LWC), and system integrations, along with hands-on experience in implementing Salesforce Communities and Field Service Lightning (FSL). You will play a critical role in designing, developing, and deploying scalable Salesforce solutions to support business operations, customer engagement, and community-driven experiences.

Essential Duties and Responsibilities:

1.    Salesforce Sales, Service, Experience Cloud, and Field Service Lightning Development
• Design, develop, and customize Salesforce solutions within the Sales, Service Clouds, and Experience Cloud.
• Implement Salesforce Communities, providing seamless user experiences and integrating with various Salesforce modules.
• Configure and enhance standard functionalities such as case management, service console, dispatching, work orders, and mobile functionality within Field Service Lightning (FSL).
• Deliver robust, scalable solutions that meet both current and future business needs, focusing on system performance and user experience.
2.    Apex and Lightning Web Components (LWC) Development
• Build scalable and maintainable custom applications using Apex classes, triggers, and Lightning Web Components (LWC).
• Create interactive and dynamic user interfaces using LWC to enhance usability, accessibility, and performance.
• Adhere to Salesforce coding standards, best practices, and ensure code is optimized for performance and maintainability.
3.    Integration and Data Management
• Design and implement integration solutions between Salesforce and external systems using REST/SOAP APIs, middleware platforms, and integration tools like MuleSoft.
• Ensure high data integrity, consistency, and synchronization across systems through effective data handling strategies and robust integration solutions.
4.    Salesforce Communities & Experience Cloud Implementation
• Design, implement, and maintain Salesforce Communities (Experience Cloud), including developing community pages, user profiles, and providing seamless collaboration tools.
• Develop highly interactive and functional Communities for both internal users and external stakeholders.
• Work on Experience Cloud configurations for customer portals, partner communities, and public-facing websites.
5.    Collaboration and Stakeholder Engagement
• Participate in Agile/Scrum processes including sprint planning, reviews, and retrospectives.
• Collaborate with cross-functional teams to ensure seamless integration and delivery of all components in the Salesforce ecosystem.
6.    Documentation and Knowledge Sharing
• Create and maintain detailed technical documentation for all development work, including solution design, architecture, and custom functionality.
• Share knowledge, mentor junior developers, and contribute to the development of internal best practices.
7.    Continuous Learning and Innovation
• Stay informed about the latest Salesforce updates, Experience Cloud innovations, new technologies, and tools.
• Proactively suggest enhancements and innovations to improve business outcomes, streamline processes, and increase efficiency.

Qualifications:

• 10+ years of hands-on experience in Salesforce development and customization.
• Expert in Salesforce Apex and Lightning Web Components (LWC) development.
• Proven experience with Sales, Service Clouds, Experience Cloud, and Field Service Lightning (FSL).
• Strong understanding of Salesforce platform architecture, data model, security model, and best practices in customizing Salesforce.
• Extensive experience with Salesforce Communities, designing and deploying custom communities and partner/customer portals.
• Solid experience with integration tools and APIs (e.g., REST, SOAP, MuleSoft, etc.).
• Familiarity with DevOps tools (e.g., Git, Copado, SFDX, CI/CD pipelines) is a plus.
• Salesforce certifications such as Platform Developer I/II, Service Cloud Consultant, Experience Cloud C