Expert DevOps Engineer - Customer Data Platform

<p><span><strong>We help the world run better </strong></span></p> <p><span>At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.</span></p> <p><span><span>SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed</span></span><span> </span></p> <p><span><span>enterprise software and reinvented how business was done. Today, as a market leader in enterprise</span></span><span> </span></p> <p><span><span>application software, we </span><span>remain</span><span> true to our roots. </span><span>That’s</span><span> why we engineer solutions to fuel innovation, foster</span></span><span> </span></p> <p><span><span>equality and spread opportunity for our employees and customers across borders and cultures. SAP values</span></span><span> </span></p> <p><span><span>the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. GIGYA was</span></span><span> </span></p> <p><span><span>acquired</span><span> by SAP </span><span>on</span><span> 2017 and joined SAP Customer Experience division. The joint mission of SAP and Gigya</span></span><span> </span></p> <p><span><span>is to provide consumers with the best possible experience in an increasingly digital world, with the utmost</span></span><span> </span></p> <p><span><span>respect for user privacy and protecting personal data.</span></span><span> </span></p> <p><span> </span></p> <p><strong><span><span>What You'll Do</span></span><span>  </span></strong></p> <p> </p> <ul> <li> <p><span><span>Lead the design, implementation, and evolution of </span><span>highly available</span><span>, scalable, and resilient production infrastructure.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Drive architectural decisions and long-term strategies for infrastructure reliability, scalability, and performance across the organization.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Collaborate cross-functionally with engineering, SRE, and product teams to align infrastructure strategy with business </span><span>objectives</span><span>.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Act as a technical authority and mentor within the DevOps team, setting best practices for system design, automation, and operational excellence.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Anticipate and mitigate complex systems issues through proactive observability, automation, and chaos engineering.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Manage and evolve core production systems, including overseeing large-scale changes with minimal disruption.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Lead post-incident reviews, define systemic improvements, and foster a culture of continuous improvement.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Participate in on-call rotations as an escalation point for high-priority incidents and lead the resolution of critical system failures.</span></span><span> </span></p> </li> </ul> <p><span> </span></p> <p><strong><span><span>What You Bring</span></span><span> </span></strong></p> <p> </p> <ul> <li> <p><span><span>Bachelor's or </span><span>Master’s degree in Computer Science</span><span> or a related field (or equivalent practical experience).</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>8+ years of experience in DevOps, SRE, or infrastructure engineering roles, with </span><span>significant time</span><span> spent in high-scale SaaS production environments.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Deep </span><span>expertise</span><span> with containerization and orchestration (e.g., Docker, Kubernetes), including cluster management and </span><span>micro</span><span>service architecture.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Advanced experience with cloud infrastructure (AWS, Azure, or GCP), including hybrid or multi-cloud environments.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Mastery of Infrastructure as Code (Terraform or similar), including modular, reusable configurations and CI/CD pipeline integration.</span></span><span> </span></p> </li> </ul> <ul> <li> <p><span><span>Proven ability to architect and scale CI/CD systems, version control, and deployment automa