Administrative Associate

Job Posting Title:

Administrative Associate

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Hiring Department:

Office of the Vice President of People and Talent

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

We serve as a strategic partner by providing professional and organizational human resource solutions to the campus that attract, engage and develop employees. For more information about the department, please visit https://hr.utexas.edu/about.

Your skills will make a difference

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred
• Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

Purpose

This position will be a member of a team that provides administrative support to the Human Resources staff. The primary responsibilities will be to act as first point of contact for Human Resources and provide clerical support for the HR Service Center unit.

Responsibilities

• Serves as a first point of contact for Human Resources clients by providing appropriate customer service while exercising tact, diplomacy and discretion. This will include assigning inquires to the appropriate unit within Human Resources using a ticketing system and answering general inquiries from clients.
• Supports the HR Office Manager with administrative tasks and the Director of the HR Service Center. While exercising initiative and judgment, routine administrative duties will potentially include updating the Human Resources website, composing correspondence, processing documents involving sensitive time lines, data entry to confidential databases, calendaring, and updating website information.
• Assists with unit educational presentations including maintaining associated educational materials, calendaring rooms, communication with attendees, and updating the employee training management system information.
• Supports Human Resources operations through compliance of the University record retention and financial policies related to documents within Human Resources.
• Communicates and collaborates on ad-hoc projects and initiatives, as assigned.

Required Qualifications

Bachelor's degree and one year of experience at the Administrative Assistant level, or high school graduation or GED, and five years of clerical experience, including one year of experience at the Administrative Assistant level. One year of full-time equivalent applicable experience may be substituted for each thirty semester hours of college credit earned, or vice versa however, a minimum of one year of applicable experience is required.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Bachelor's Degree. Direct experience as the in-person, first point of contact, with internal and external customers. Ability to communicate effectively in person, on the phone, and in