People Operations (HR) Generalist

ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,000,000+ members find better products, support better brands, and build a better world in the process. We recently reached a significant milestone by becoming a Certified B Corporation, making us the largest grocer to earn this coveted qualification.
THE ROLE
Wholesome products at wholesale prices. Thrive Market is a membership e-commerce platform on a mission to make the world’s highest quality natural and organic products affordable for every American family. For $60/year, Thrive members get access to their favorite healthy snacks, supplements, home, beauty, and baby products at 30-50% off retail value—all shipped to their front door. As part of our Thrive Gives initiative, each paid membership on the site also sponsors a free membership for a low-income family.
The People Operations (HR) Generalist is recognized as a strong support role to the entire FC team. As a People Operations Generalist, you will be expected to build positive relations with Thrive Market employees. This position carries out HR responsibilities in the following functional areas: benefits administration, employee relations, training, onboarding, policy implementation, recruitment/employment, and payroll. 

RESPONSIBILITIES

• Maintain compliance with federal, state, and local employment and benefits laws and regulations; periodically conduct audits
• Monitor employee eligibility for benefits plans. Reviews benefits with employees and processes enrollments, cancellation, or changes
• Perform detailed timecard reviews to ensure accurate and timely payroll processing
• Oversee site leave of absence processes  
• Participate in recruitment efforts, coordinate requirements with local temporary staffing agencies; conduct exit interviews 
• Maintain HRIS records, and employee roster, and compile reports as necessary 
• Investigate harassment and discrimination claims and resolve conflict 
• Participate in employee appreciation events, employee engagement, volunteering, and site cultural events
• Recommend new approaches, policies, and procedures to continually improve efficiencies of value-added services performed
• Maintain and process all unemployment notices and represent the company for local unemployment claims
• Monitor punctuality and absenteeism reports and ensure proper documentation is issued; handle and track corrective action counseling
• Update, monitor, and maintain eligible salary adjustments and/or increases
• Report, maintain, and monitor all workers' compensation case files; follow up on open cases
• Assist in the preparation of and facilitate training programs
• Work with management to establish and maintain a positive work environment that encourages the full use of diverse talents and abilities 
• Perform other duties with flexibility as assigned
• May require 50-55 hour work weeks during busy times
• Flexible to working night shift

QUALIFICATIONS

• Associate or bachelor’s degree in Human Resources/business-related field  
• Minimum of 3-4-years progressive experience with basic practices and principles of Human Resources
• Experience in distribution, fulfillment (eCommerce), and manufacturing is a must with multiple shifts and a large hourly population 
• Strong communication and interpersonal skills including the ability to work in a team environment, providing honest, direct feedback, and history as a solid communicator 
• History of an ability to handle ambiguity, changing priorities, and good judgment in stressful situations
• Track record of exceptional analytical and problem-solving abilities
• Self-motivated, structured, accurate, result-driven, ready to improve, and open to change
• Prior experience with MS Office, Google, HRIS, and payroll systems
• Spanish speaking is a plus

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life, and disability)
• Competitive salary (DOE) + equity
• 401k plan
• Free Thrive Market membership and discount on private-label products
• Casual atmosphere and great people to work with
• We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer
At Thrive Marke