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Customer Service / Inside Sales Representative

SunSource
Pittsburgh, United Statesfull_timeVerifiedPosted 15 Jan 2025

About the role

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
SunSource and its family of companies represent 200+ locations and 2,800+ employees making up one of North America’s leading industrial distribution companies.  SunSource provides customers with products and value-add solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. 

Essential Funtcions

  • Support customers and outside sales team 
  • Prioritize and manage your workload in a fast-paced environment 
  • Proactively anticipate customer's and manager's needs 
  • Field 50-100+ emails daily 
  • Effectively communicate via email/phone 
  • Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. 
  • Proficient in Microsoft Office 

Skills, Experience, & Education

  • 2+ years of experience and/or a 2-year Associates or Technical degree 
  • 1+ years of experience in an inside sales / customer service position
  • Exposure to customer service, sales and/or purchasing in a manufacturing or distribution environment is strongly preferred 
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, Microsoft Outlook and vendor pricing programs 
  • Clear and concise verbal and written communication skills
  • Ability to communicate effectively
  • Working experience with Trend is a plus 
  • Strong organizational skills, analytical, mathematical, and mechanical aptitude is required  
SunSource Offers: Industry competitive compensation plan Medical / dental coverage 401(k) with matching Paid vacation and holidays   Tuition reimbursement and ongoing training opportunities 
Would you rather see what we have to offer? Check out SunSource Core Competency video www.sun-source.com We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov).  WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish .  If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.   Sun-Source | Privacy Policy

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SunSource

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