Security Officer L2

Want to be a part of our team?

Under the direction of the Security Supervisor, the Security Officer Level 2 will play a critical role in ensuring the safety, security, and compliance of the NTT Data Center physical infrastructure, equipment, and personnel. The Security Officer Level 2 (L2) will work closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. The Security Officer L2, is an intermediate position and is responsible for the administrative and operational duties associated with a site security team.

As a Security Officer L2, you will be responsible for implementing advanced security measures, monitoring security systems, and responding to security incidents with a higher level of complexity. Your expertise and experience will contribute to maintaining a secure environment and protecting the NTT Data Center’s personnel, assets, and information. This position is client-facing, clear and concise communication is required. Security Officer L2 is responsible for protection of personnel and company property, manages access control, monitors CCTV systems, and completes written reports. Team members are expected to collaborate with other departments to assist with matters pertaining to the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

• Advanced Security Operations: Execute security operations with a higher level of responsibility, including conducting patrols, monitoring security systems, and responding to incidents in accordance with established protocols.

• Access Control Management: Oversee and manage access control systems, including badge issuance, user permissions, and access levels. Regularly audit access logs, identify anomalies, and take appropriate actions to address any unauthorized access attempts.

• Incident Response and Investigation: Lead or assist in the response to security incidents, conduct investigations, gather evidence, and prepare detailed incident reports to be reviewed by Security Supervisor. Collaborate with law enforcement agencies when necessary.

• Security Technology Management: Monitor and maintain security technologies, including CCTV systems, and access control systems. Troubleshoot and report technical, maintenance, or safety issues, coordinate with vendors and/or Security Supervisor

• Security Policies and Procedures: Enforce security policies, procedures, and guidelines in alignment with industry best practices and regulatory requirements. Educate personnel on security protocols and provide training to enhance security awareness.

• Continuous Improvement: Stay updated with the latest security technologies, emerging threats, and industry trends. Proactively identify areas for improvement, propose innovative solutions, and implement effective security measures to strengthen NTT Data Center’s security posture.

• Collaboration and Communication: Foster strong working relationships with other departments, stake holders and external partners. Communicate security-related information, risks, and recommendations to management and assist in decision-making process

• Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional work environment.

• Ensures that daily administrative documentation is kept concise and complete at all times.

• Maintains all daily assigned equipment in functional and presentable condition.

• Responds to all requests for assistance relayed by employees or clients; completes various company or client assignments as required.

• Assists in performing and maintaining the Shipping and Receiving tasks.

• Investigates and reports fires, evacuations, hazardous situations/other facility related events. Responsibilities include crowd control and assisting Fire Department/EMS or other officials during these processes.

• Performs other job-related duties as assigned.

• Regular, predictable attendance is essential for satisfactory performance.  

 

KNOWLEDGE, SKILLS & ABILITIES  

• High School diploma or GED required.

• Minimum of 1 year experience in a security position within a data center environment.

• Minimum of 18 months experience in Security Officer Level 1position (Internal Candidates)

• Completion of Security Officer Level 1 Training Track (Internal Candidates)

• Strong knowledge of NTT Data Center security protocols, access control systems, surveillance technologies, and incident