Media Strategy & Operations, Manager

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity




We are seeking a highly skilled and experienced Media Operations and Governance Lead/Manager to oversee the efficient management and optimization of media operations while ensuring robust financial governance. The ideal candidate will possess a strong media background with a deep understanding of media planning, buying, and execution, as well as financial acumen to manage budgets, analyze discrepancies, and implement best practices. This role will work closely with cross-functional teams, including finance, agency partners, and internal stakeholders, to drive operational excellence and strategic alignment.

Role and Responsibilities

• Media Operations Management:
  • Oversee the end-to-end media operations process, ensuring seamless execution of media plans and tactics.
  • Collaborate with media planners, buyers, and agency partners to optimize media spend and deliverables.
  • Monitor media performance metrics and provide actionable insights to improve campaign effectiveness.
• Financial Governance:
  • Manage the $700M+ Media budget, ensuring accurate forecasting, tracking, and reporting of expenditures.
  • Conduct regular audits of media invoices, ATBs (Actual-to-Budget), and financial documents to identify discrepancies and ensure compliance with budgetary guidelines.
  • Implement and enforce best practices for billing, budget oversight, and financial governance to minimize variances and improve accuracy.
• Process Improvement:
  • Develop and maintain standardized processes for media operations, including billing, reporting, and reconciliation.
  • Identify inefficiencies in current workflows and propose solutions to streamline operations and enhance productivity.
  • Lead initiatives to fast-track onboarding and upskilling of the Media team to address capacity constraints.
• Stakeholder Collaboration:
  • Serve as the primary point of contact for finance teams regarding media-related financial inquiries and discrepancies.
  • Work closely with agency partners to ensure alignment on billing methodologies, deliverables, and financial expectations.
  • Communicate effectively with internal stakeholders to provide updates on media operations, financial performance, and improvement initiatives.
• Discrepancy Resolution:
  • Investigate and resolve discrepancies in media billing and ATBs, providing clear explanations and actionable recommendations.
  • Implement early warning systems (e.g., Red Amber Alerts) to flag significant variances and enable timely corrective actions.
• Build and Develop Best Practices for Ways of Working
  • Develop training manuals, onboarding initiatives, as well as manage training initiatives for staff development and growth
  • Foster a collaborative and high-performing team culture focused on operational excellence and continuous improvement

Skills and Qualifications

Minimum Qualifications

• Education: Bachelor’s degree in Business Administration, Finance, Marketing, or a related field. Advanced degree or certifications in finance or media management are a plus.
• Experience:
• Minimum 7+ years of experience in media operations, planning, or buying, with a proven track record of managing large-scale media budgets.
• Strong financial acumen with experience in budget management, forecasting, and financial analysis.
• Demonstrated ability to manage complex operations, resolve discrepancies, and implement process improvements.
• Skills:
• Profi