Team Leader Field Service Resources, Electrical & Automation

Team Leader Field Service Resources, Electrical & Automation

 

Wärtsilä Parts and Field Service is now looking for an enthusiastic Team Leader Field Service Resources to join our skilled team in the USA.

 

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe, and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

 

What will you be doing?

 

As a Team Leader Field Service Resources, you will be responsible for leading and developing a Field Service Resources Team in the AMER Region, Electrical & Automation, in accordance with the strategy, action plan and business needs.

 

Wärtsilä companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process.

 

This position reports to the General Manager Field Service Resources.

 

Candidates are expected to display a high level of critical thinking and reasoning skills, identify as high performers, as well as being self-motivating.

 

Duties and Responsibilities:

 

• Evaluate the Field Service demand during the year and define appropriate actions (including recruiting).
• Development of your team competencies as required to address current and future needs.
• Ensure that the team is utilized effectively, having the right people in the right place at the right time.
• Foster strategic relationships with institutes of leaning to attract and develop talent.
• Manage and maintain internal and external relationships, focused on achieving company targets.
• Facilitate good collaboration with key stakeholders throughout the delivery chain (Sales, Lifecycle Support, Agreements, Technical Service).
• Contribute to the annual budget preparation and service forecast evaluations.
• Set the individual performance and development targets of your team.
• Monitor and control the monthly process KPIs in Resources, seeking to provide information to those responsible for identifying potential failures and improvements through action plans.
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