Title: Senior Data Analyst

Location: Hybrid/Fountain Valley, CA, US

Job Type: Full-time with Benefits  

  

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

This position is responsible for designing, developing and maintaining business data and statistical models that allow for insights into client data. Candidate would be expected to help develop analytic reports and dashboards for existing business and new opportunities

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop insightful KPI reporting dashboards to drive decision-making and performance tracking
• Develop reports and dashboards via data mining analytics and reporting tools
• Prepare analytics reports in presentation form
• Assist in developing sound data ETL practices and processes
• Conduct research and analyze special studies when needed
• Create and update documentation of process flows and business rules
• Maintain current reports up to date and process large amounts of data as needed

 

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in computer science, statistics, mathematics or relevant discipline
• 1-3 years automotive operations experience, or similar business (quick-paced environment)
• Experience with data visualization tools (Tableau, PowerBI, etc.)
• Experience querying relational databases using SQL
• Performing data manipulation and statistical analysis
• Strong analytical skills with ability to understand and communicate the meaning of the data being presented
• Excellent Mathematical/Statistical and Logic skills
• Excellent Reasoning skills

 

PREFERRED QUALIFICATIONS

• 4+ years of experience with complex data analysis
• Previous external client facing experience
• Experience with ETL tools (SSIS, Alteryx, KNIME, etc.)

 

 

OTHER COMPETENCIES & CHARACTERISTICS

• Knowledge Retention - In order to provide the highest quality of work, analysts must be able to learn and memorize a large amount of information.
• Detail Oriented – Analysts must be able to focus on the details in order to identify and isolate issues.
• Organizational Skills – Analysts must be organized and able to keep track of multiple projects at once.
• Flexibility - Analysts must be able to handle multiple tasks at once and follow changes in priority level.
• Speed - Must be able to work quickly and efficiently without sacrificing the quality of their work.
• Solutions Oriented - Must be able to find workable solutions for any problems they might face.

 

LANGUAGE SKILLS

• Full Professional Proficiency in English is required

 

MATHEMATICAL SKILLS

• Able to complete advanced statistical analysis is required

 

REASONING ABILITY

• Job requires analyzing information and using logic to address work-related issues and p