DevOps Engineer, Customer Experience Applications

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

In Customer and Employee UI organization, you will be part of a team that is building tools to empower our customers, retail store consultants, care agents and technicians. You'll be aligned with one of our agile product development teams, working together with not only other engineers but also with Product Managers, Scrum Masters, Solution Designers, QA engineers, DevOps, and Production Support teams.

If you enjoy working on fun, highly visual applications, if you care about the user experience and most importantly, if you are passionate about technology and enjoy working with teams, we’d love to hear from you!

Job Description

Core Responsibilities

• Work with our tech stack and tooling which includes, but is not limited to: AngularJS, NodeJS, TypeScript, Azure, GitHub, Jenkins, and Concourse CI
• Understanding of core web technologies HTML/JS/CSS, JavaScript frameworks, RESTful API
• Implement best practices and processes, and assist your team with eliminating technical debt
• Follow our agile process, working in sprints together with the rest of the team to deliver on time with technical quality
• Write Unit and Integration Tests to ensure the quality of your own code and others
• Continuously improve yourself and the products you work on
• As part of the agile team, gain an understanding of the full product development life cycle, gain deep knowledge of our platform.
• AWS, Azure, Micro-services and Sitecore knowledge is a plus
• Demonstrate advanced troubleshooting skills
• Lead other junior engineers or a small feature-development team
• Display excellent communication skills in meetings and written artifacts

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applic