IT Systems Engineer

Department: Corporate/Administrative

Employment Type: Full Time

Location: Columbus, OH

Reporting To: Tim Isley

Description

The Mannik & Smith Group, Inc. (MSG) is a people focused, award-winning, full-service consulting firm that offers a wide array of services including civil and geotechnical engineering, environmental consulting, planning, landscape architecture, agriculture, surveying and construction support. Our talented staff of more than 450+ professionals deliver integrated planning, design, engineering and construction solutions.

Due to MSG's continued growth, a new opening is available for an IT Systems Engineer to assist with our company. As an IT System Engineer, you will be responsible for the installation, configuration, maintenance, and troubleshooting of the organization's IT infrastructure. This includes hardware, software, networks, and other related systems. You will ensure the smooth operation of all IT systems, providing technical support to users and collaborating with other IT professionals to implement and optimize IT solutions.

Key Responsibilities

• Install, configure, and maintain hardware and software components of the IT infrastructure, including servers, desktops, laptops, printers, routers, switches, and other peripherals.
• Monitor system performance and troubleshoot issues to ensure high levels of availability and reliability.
• Perform regular system backups and implement disaster recovery plans to minimize downtime in case of system failures.
• Manage user accounts, permissions, and access rights in accordance with security policies and procedures.
• Provide technical support and training to engineering staff, assisting them with software installations, configurations, and usage.
• Collaborate with other IT team members and departments to design and implement IT projects and initiatives.

Skills, Knowledge and Expertise

• Bachelor's degree in computer science, information technology, or related field.
• 2+ years of relative work experience 
• Strong knowledge of Microsoft Windows Server, Microsoft365 and desktop operating systems.
• Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
  
  

Benefits

• 401(k) w/ company match
• Health insurance w/ HSA option, Vision, Dental, Life
• Flexible schedule
• Paid time off
• Referral program
• Tuition reimbursement
• Catalytic Coaching - Employees draft a development plan aimed at improving contributions in their current job and increasing the potential for other opportunities. MSG is all about bringing out the best in people at work!

It is the policy of our company to follow equal employment opportunity procedures in compliance with federal, state and local criteria. We will provide all applicants for employment, and all employees, with equal opportunity without regard to race, color, religion, national origin, age, sex, height, weight, marital status, arrest record, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, military or veteran status, and/or any other protected classes covered by any local, state and federal laws.