Operations Manager - Building 99

Overview
We are dedicated to making dreams come true by supporting children and adults with autism, intellectual disabilities, and behavioral health challenges. Our mission is to provide individuals and their families with the education, resources, and support needed to become self-reliant, independent, and valued members of their communities. We also offer world-class training to professionals who serve these individuals.
The Operations Manager plays a key leadership role in overseeing large day programs (census over 40), multiple sites, or specialized roles requiring advanced training. This position ensures smooth daily operations, regulatory compliance, staff development, and high-quality service delivery.
What You’ll Bring
• A strong commitment to individualized support and community integration
• Proven leadership and staff development skills
• Ability to manage operations, budgets, and compliance requirements
• Familiarity with documentation systems such as CareLogic and Vertex
• Knowledge of behavioral support strategies and positive intervention techniques
• Flexibility to meet program demands, including extended hours when needed
What You’ll Have
• High school diploma or GED (required)
• At least one year of experience working directly with individuals with intellectual disabilities
• Supervisory or management experience in disabilities/autism or a related field (preferred)
• Valid driver’s license
• Acts 33 & 34 clearances; FBI clearance if applicable
• Completion of ACRE training within 9 months of hire
• Train the Trainer certification (for applicable programs)
A Typical Day May Include
• Supervising and coaching program staff
• Coordinating daily schedules and ensuring staff-to-client ratios
• Overseeing documentation, billing approvals, and compliance audits
• Managing transportation logistics and facility maintenance
• Supporting vocational programming and subcontract work
• Collaborating with families, agencies, and interdisciplinary teams
• Reviewing budgets and safeguarding program funds
• Ensuring staff training and implementation of behavior plans
• Acting as Point Person or Certified Investigator for incident management


Perks with a Purpose
Our benefits are created with YOU in mind.
Healthcare
• Highmark Medical and Mental Health
• Employer-Sponsored Dental and Vision Coverage
• Short & Long-Term Disability Insurance
• Healthcare Flexible Spending Account
• Teladoc Virtual Health
Financial Well-being
• 401K Retirement Savings option
• On-Demand Pay
• Employee Referral Bonus program
• Student Loan Forgiveness
• College Scholarship & Tuition Discounts
• Employee Discounts
Life & Family Support
• Free Life Insurance
• Dependent Care Flexible Spending Account
• LifeSolutions Employee Assistance Program
• Erie Campus*- discounted on-site weekday childcare
• Employee discounts for select events and services
Who is Barber National Institute?
The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE