Account Manager FSM

Description

Our Account Manager ensures that Abby’s food creations are a ‘passport’ to a culinary journey of cultural and diverse preferences. Innovation, trend setting menus, highest customer satisfaction is the signature of Abby’s Catering. Our culinary team will make sure our customers enjoy an unforgettable dining experience while adhering to the highest food safety standards of the industry.

Reports to: Director Food Service Mangement

To him/her report: Chefs, Cooks, Catering Attendants, Baristas

Essential functions:

· Leadership, Management and Accountability

· Passionate about Quality Food & Service

· Comply with all Food Safety rules and regulations

· Scheduling the team according to event volume

· Control overproduction and keep wastage to a minimum

· Keeping data for financial controlling review

Develop and train the technical skills of all team members to achieve the highest quality and productivity for the entire production 

Requirements

 Requirements, but not limited to:  The Account Manager is responsible for negotiating all details related to scheduled events including all specifications such as but not limited to rentals, décor, supplies, deliveries, setup/breakdown, scheduling, and payments. Act as a lead communication touch point for both internal and external customers 

Qualifications

· Be a self-starter who works independently with minimal supervision

· Ability to work long shifts, including holidays & weekends if needed

· Strong organizational, analytical, communication and leadership skills required

· Bilingual English / Spanish (for verbal communication only)

· Legally authorized to work in the United States without sponsorship

· Ability to read and interpret instructions, diagrams, and food menu specifications

· Being well versed in Microsoft 360, Excel & Word

· Highly flexible and analytical, pro-active team player

· Excellent knowledge of food and hygiene standards

· Must hold a valid Food Protection Manager Certificate, recognized by local authorities (e.g., SERV Safe).

· Meticulous time management skills with the ultimate attention to detail

· Knowledge of food preparation and the timing it takes to prepare, as well as food trends

· Knowledge of budget and cost controls with regards to Labor and Food purchasing

Company Core Values: 

You must be willing to embrace our Company Core Values in the way you dedicate yourself to work:

CATCH

· Customer Service

· Accountability

· Teamwork

· Competitiveness

· Honesty

Our Mission: 

"To continue to be the leading in-flight and corporate catering company serving the Houston & Dallas Metro market by using locally sourced and sustainable raw ingredients, providing the most memorable and personalized attention to detail all while maintaining a fiscally sound budget and complying with the highest food safety standards."