Business Proc & CM Principal Consultant

Req ID: 308077 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Proc & CM Principal Consultant to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Job Summary: Oversees the planning of course design, delivery, and support documentation.

 

Responsibilities:

• Directs the activities of internal or external client training.
• Ensures training program(s), resources and curriculum meet company and client objectives.
• Develops appropriate instructional strategies, implement performance measurement tools, and training program materials (flowcharts, storyboards, visual aids, participant manuals, job/task aids, user guides)
• Designs a variety of instructional materials for traditional instructor-led courses, online programs, web-based learning aids or products, and other programs as needed.
• Develops materials for courses based on information provided by subject matter experts.
  Conduct training needs, audience, and content analysis 
• Maintains communication with internal and/or external clients to ensure effectiveness of training.
• Manages the coordination of the staffing and scheduling of training.
• Creates outcome-based objectives for learning or performance for students and instructors.
• Uses a variety of authoring and software applications for developing web-based instruction
• Develops audiovisual display designs that include screen layouts and human-machine interfaces, and course support materials and documentation
• Demonstrates an understanding of the relationship between storyboard production and courseware production
• Evaluates instructional programs and process
• Develops and implement formative and summative evaluation plans
• Determines appropriate mitigation strategies to address findings of instructional program evaluations

 

Required Skills

• Minimum of 5 years in training roles, with Medicaid/social services experience.
• Minimum of 5 years’ experience in learning strategies, structured methods, and approaches to meet business schedule and budget objectives
• Minimum of 5 years of Instructional Design experience including working with e-learning integration standards and building e-learning courseware
• Minimum of 2 years of experience developing courseware using prominent authoring tools such as Articulate Storyline, Adobe Captivate, or equivalents tools, as well as emerging development tools such as video, Augmented Reality/Virtual Reality tools and platforms.
• Minimum of 2 years of experience effectively communicating with key stakeholders in consulting and digital transformation businesses to gather and provide information